Job Description

Description
About the Job
Join our dynamic TELUS Tax team, where we deliver critical expertise and innovative tax solutions to support complex business transactions across various entities and business groups, providing best-in-class indirect tax solutions, and driving significant business growth. As a trusted advisor, you will play a vital role in driving operational excellence, contributing to business growth. Our team of professionals is committed to fostering an environment where diverse perspectives and experiences thrive, contributing to both exceptional customer experiences and career development.
The Impact You'll Make
As the Canadian Indirect Tax Audit and Appeals Leader, reporting to an Indirect Tax Director you will leverage your business acumen, pro-active leadership approach and in-depth knowledge of Canadian indirect taxation to provide thoughtful and practical tax leadership across all of the various TELUS lines of business.
You, and your team will be responsible for the timely and efficient management of all Canadian indirect tax audits and appeals. As a strong team player, you will build relationships and actively collaborate with a broad range of stakeholders both within and outside of TELUS to effectively manage our audit and appeal obligations. Given your creative problem solving capabilities you will be comfortable in negotiating a range of different issues with external authorities and ensuring that audits are timely closed out in a favourable manner. You will be comfortable in identifying and comparing various competing resolution options and selecting the option which best optimizes tax and business outcomes.
As a technical tax practitioner, your expertise in Canadian indirect taxation (GST/HST, QST, BC PST and other indirect taxes) will empower TELUS business teams to achieve tax compliance and optimize business outcomes. You'll lead the way in addressing a wide range of challenges, from mergers and acquisitions to new product launches, complex contracts, and audits. Your strategic guidance will ensure that TELUS navigates the complexities of indirect tax with agility and foresight.
Key Responsibilities

• Operational Leadership: Actively support and coach a team of leading indirect tax professionals that work with stakeholders across our taxation group, TELUS businesses, external customers and vendors, and government with a particular focus on audits, appeals and litigation
• Strategic Leadership: Cultivate strong relationships with business stakeholders to fully understand and align with their objectives. Lead cross-functional initiatives that integrate tax considerations into strategic business decisions
• Tax Technical & Compliance: Provide expert guidance on Canadian indirect tax matters, including the interpretation of GST/HST, QST, PST legislation, case law, and government policies. Identify opportunities for tax optimization while following the
• Project and Budget Management: Lead high-impact projects, including tax planning, legislative impact assessments, and system/process improvements Balance multiple tasks and work closely with Tax and non-Tax team members, adapting to shifting priorities to support evolving business and taxation needs. Manage third party spend and ensure that budget objectives are consistently met
• Government Relations: Engage with government authorities, using your network, to stay ahead of tax regulations and policy changes. Incorporate this knowledge into TELUS's tax planning and compliance strategies
• Innovation & Continuous Improvement: Drive initiatives to enhance tax efficiency, compliance, and overall business performance
• Mentorship & Development: Regardless of reporting structure the successful candidate will mentor and develop other Tax team members, fostering a culture of learning and continuous professional growth

Qualifications
Essential:

• Indirect Tax Experience: 8+ years of Canadian indirect tax experience with strong technical experience with demonstrated leadership at a senior level
• Leadership: Proven experience in leading and mentoring a team of tax professionals. Ability to take initiative and ownership of challenges and opportunities, seeing them through to resolution. Experience in driving significant indirect tax strategy initiatives
• Strong Communicator: Strong oral and written communication skills to convey insights, concepts, and ideas clearly and concisely
• Analytical Skills: Analyze and research complex issues to develop creative solutions for optimizing indirect tax positions
• Collaboration: Ability to cultivate positive relationships and with experience in influencing others, including senior leaders
• Curiosity and Learning Mindset: A learning mindset, creativity, drive for continuous improvement, and adaptability in the face of change and ambiguity
• Business and Financial Leadership: Recognized for your leadership in business and finance

Great to Have:

• Industry Knowledge: Knowledge of the telecommunications, technology, health, and/or agriculture technology industries or a strong aptitude to learn
• Professional Development: Completion of CPA In-Depth GST/HST Course (or equivalent)
• Technical Skills: Proficiency in Google Workspace, Microsoft Excel, SAP, and other common software applications
• Adaptability: Comfortable with or enthusiastically willing to learn new technology platforms, automation and evolving automated intelligence technologies such as prompt engineering with Generative Artificial Intelligence software, e.g. ChatGPT
• Education: A Bachelor's Degree in Commerce, Accounting, and/or a professional designation - Canadian CPA or equivalent preferred
• Languages: Bilingual in English and French is an asset

Why TELUS?

• Inclusive Culture: We are committed to fostering an inclusive workplace that embraces diverse perspectives and experiences
• Professional Growth: We offer ample opportunities for learning and career development, with a focus on continuous improvement
• Innovative Environment: Be part of a team that drives industry-leading innovation in tax strategy and business solutions

Join us and make a significant impact by leveraging your expertise in indirect taxation to drive TELUS's success.
#LI-REMOTE
Salary Range: $110,000-$164,000
Performance Bonus or Sales Incentive Plan: 20%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more ...

A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
People & Culture, Finance and Corporate Affairs
Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ?
We are honoured to be recognized
84%
2024 engagement score
150,000+
Team members worldwide
14
# of years voted One of Canada's Best Corporate Citizens
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Skills Required