Job Description

Do you love:



Figuring out tricky problems?
Finding ways to improve processes?
Endless learning opportunities?

If so, this is the opportunity for you!



BooksTime is looking for a creative, resourceful IT Project Manager and Generalist to join our growing team.



This role offers:



Flexible hours
100% remote work
Friendly & supportive colleagues
Significant opportunities for advancement

This position could be a great fit for a highly ambitious individual early in their career.

Who We Are:

BooksTime is an ambitious, innovative accounting & bookkeeping startup with teams in 5 countries. BooksTime was founded in 2016 and we've been continually growing since. For more information, check out our website: bookstime.com.

Why Join BooksTime?

Make history*. Our startup is still fairly small, but we have big plans to disrupt the accounting industry. This is a great opportunity to get in early at a startup that, we believe, is on its way to becoming an industry leader.

Do work that matters*. The projects you will be working on will be critical to the success of the company, our mission to modernize the accounting industry, the daily work of your colleagues and the hundreds of small businesses we serve.

Grow with the company*. As our company continues to grow, there will be many opportunities to take on new responsibilities and grow professionally.

Professional development.You'll get access to various cybersecurity certification courses as part of this role.
Constant Improvement.One of our core values at BooksTime is Constant Improvement. We are always pushing to do better, from thinking of new ways to "wow" our clients to discovering opportunities to make internal processes more efficient. Our goal is to become the #1 bookkeeping firm in the country - and our relentless focus on Constant Improvement is what will get us there. Every member of our team plays a role, and you will have an especially big role to play in this position.

We can't wait to hear your ideas about how we can do better.

If you're looking for a role that gives you ample opportunity to make a big impact - you've found it!

What You'll Do:

As BooksTime has grown, so have our IT needs. Therefore, we're looking to expand our IT department, which currently includes 3 full-time staff.



The role includes 3 main functions:



(A) Support & Routine Operations, i.e. responding to helpdesk support tickets from other employees, managing staff access and accounts in company systems when team members are onboarded or offboarded, and more. Our staff use over 20 different apps and systems and require a wide range of support.



(B) Technical Project Management, i.e. working on initiatives to improve our IT systems. This includes automation projects, internal software development, efforts to improve efficiency and cost-effectiveness, and finding ways to increase the user-friendliness of our internal systems.



(C) Security Assurance, i.e. enhancing security measures to protect our company, staff and clients, monitoring for threats and leading responses to them, staying abreast of the latest in cybersecurity technology, improving policies & procedures, providing training to our staff, and more.



The exact scope of the role will be shaped around the strengths of the person we hire. You might focus on one of the 3 functions above more than the others, depending on where you have the most experience.

Supervisory Role:

This role is suitable for an early-career candidate. However, more experienced candidates would be eligible for a more advanced version of this role, which would involve supervising other IT staff and leading larger, more complex initiatives.



Whether you're in the supervisory role or not, we really value your ideas and input on everything that we do.

Benefits

Salary Range: Highly dependent on knowledge level, education and location.



For less experienced candidates, the range is approx. $20 to $30 per hour.
For more experienced candidates, especially those that would join in a supervisory role, higher amounts may be discussed.

Additional bonuses are possible based on performance.

Benefits Include:



Flexible schedule;
Work from home (we are big believers in remote work!);
Health insurance reimbursement plan (a QSEHRA plan);
Professional development assistance;
Simple IRA with employer matching after 2 years;
Flexible Paid Time Off (PTO) starting at 20 days for full-time employees.

Other Details:

Time Zones - IMPORTANT: You will need availability each weekday around 9-11am Eastern Time. The rest of your schedule can be more flexible.

Full-Time/Part-Time: We prefer folks who will start part-time and transition to full-time after at least 1 month. However, it may be possible to start full-time from the beginning.





Keywords: IT, Information Technology, Technical Support, Helpdesk, Troubleshooting, InfoSec, Information Security, Cyber, Cybersecurity, Cyber Security, IT Project Manager, Tech Lead, Support, Security Clearance.