Job Description

About Canada Gold:

Canada Gold is a leading precious metals retailer, committed to providing exceptional service and expertise in buying and selling gold and other precious metals. With multiple branches across Canada, we pride ourselves on our strong company culture, customer-focused approach, and commitment to growth and excellence.

Position Summary:

We are seeking a highly motivated and experienced

General Manager

to oversee our

Alberta branches.

This role requires a hands-on leader who can manage multiple locations, drive operational excellence, and support our teams in delivering exceptional customer experiences. The General Manager will report to the Executive Team and will be responsible for both operational and team leadership across the Alberta region.

Key Responsibilities:

Lead, mentor, and develop branch managers and staff across multiple Alberta locations. Oversee day-to-day operations, ensuring operational efficiency and compliance with company policies. Drive sales, profitability, and customer satisfaction across all branches. Monitor and manage budgets, inventory, and financial performance for each branch. Implement and maintain company standards, processes, and policies consistently across locations. Ensure all regulatory and compliance requirements are met, including FINTRAC and other industry standards. Travel regularly between branches to provide leadership support and operational oversight. Foster a positive, high-performance culture and encourage teamwork and collaboration.

Qualifications:

Proven experience in multi-location management, preferably in retail, financial services, or precious metals. Strong leadership skills with the ability to motivate and develop teams. Excellent organizational, problem-solving, and decision-making abilities. Strong business acumen with experience managing budgets, P&L, and operational performance. Outstanding interpersonal and communication skills. This role requires strong English-language skills, including the ability to communicate clearly in writing and verbally, as the position involves staff leadership, customer interactions, and interpreting regulatory requirements

Must have a valid driver's license and reliable vehicle for frequent travel between branches.

Flexibility to adapt to a fast-paced, dynamic work environment.

Why Canada Gold?

Competitive salary: $90,000 - $100,000 per year Opportunities for professional growth and development Dynamic and supportive company culture * Work with a team passionate about excellence in customer service and the precious metals industry