Job Description

Position Summary...

What you\'ll do...

About the Role

As a Senior Design Researcher we need your expertise to make an impact in highly strategic and important initiatives.

Specifically, your role is to apply your deep knowledge of user experience design (UX/UI, conceptual design, prototyping, testing and customer experience research) to our core shopping experiences and deeply empathize with the user.

You will liaise within cross-functional partnerships across Business, Product, and Engineering and dedicate their collective creativity and execution to delivering experiences that bring joy to our customers/users, meeting them where they are.

Owning and crafting effective designs from top to bottom to create fantastic and effective customer facing tool experiences across multiple platforms.

The right fit is an advanced creative and strategic designer, passionate for building in the B2B/C2B spaces, who will jump in and make an immediate impact.

What you will do

Think conceptually \xe2\x80\x93 applying a user-centered approach to requirements and interdependencies \xe2\x80\x93 to develop engaging interfaces

Think visually \xe2\x80\x93 using techniques like storyboards and sketching \xe2\x80\x93 to communicate interaction design concepts (prototyping, conceptual design, testing)

Make design decisions based on good judgement, experience, research and data

Have a real impact at scale through new product launches and incremental improvements that effect billions of our customers everyday

Define, execute, and invent research methods appropriate to the questions at hand, including but not limited to field research, lab studies and remote testing

Help teams understand customer needs, attitudes, and behaviors through your testing

Write narratives about the customer experience including understanding the tech solutions needed to create that experience

Be part of a fun, humble team, always learning, collaborating with other designers to deliver a cohesive user centered experience

You have a test and learn mentality and an agile way of working to improve your team\xe2\x80\x99s products

You understand how to work as a startup in a large corporation

Ultimately, your passion to serve and a growth mindset will make you a valuable member of this small but mighty team!

Qualifications

Portfolio of work demonstrating breadth and depth in UX and visual design. This should also include approach and process.

Bachelor\xe2\x80\x99s degree in: Design (UX/UI Design, Graphic Design, Industrial Design, Visual Communications Design); Human Computer Interaction (HCI), or equivalent professional experience.

4+ years\xe2\x80\x99 experience as a UX researcher, Information designer (UX/UI), Interaction designer

Proficiency with design and prototyping tools such as Figma, Sketch, Adobe XD.

Conducting quantitative & qualitative on-line research methodologies with systems (for example, UserZoom, Keynote)

Designing front-end user experience solutions for mobile applications on major smartphone platforms (for example, Android, iOS)

Sound business judgment as well as ability to think clearly, gather qualitative research, analyze quantitatively, problem-solve, scope technical requirements, and prioritize

Must be able and willing to think and act strategically and tactically

Customer Experience Researcher background is crucial

Preferred

MBA, a huge plus!

8+ years\xe2\x80\x99 experience in UX Design

Data and Ethnographic Research-driven mindset

Experience designing user interfaces for data visualization or business intelligence (analytics) products

Excellent communication, interpersonal and analytical skills \xe2\x80\x93 including the ability to present design concepts clearly and persuasively to colleagues, stakeholders, and senior executives

Sound business judgment as well as ability to think clearly, gather qualitative/quantitative research, analyze quantitatively, problem-solve, scope technical requirements, and prioritize

You\xe2\x80\x99ll sweep us off our feet if\xe2\x80\xa6

You are a storyteller, visionary, and innovator

You have an entrepreneurial drive and strong ownership over your work

You are passionate, driven, and humble in your UX/UI approach

You like digging into data and doing some user analysis

You\xe2\x80\x99re excited about solving complex UX/UI challenges

You\xe2\x80\x99re user-centric in spirit and in execution

You thrive on both leveraging and leading the way

You\xe2\x80\x99re comfortable influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly

About Walmart Global Tech

From entry-level to executive positions, Walmart provides limitless opportunities for growth, and career development. Walmart started small, with a single discount store and the simple philosophy of selling more for less. Today, we are a growing technology-enabled company founded on the same values as our first store. We establish clear expectations, empower associates to manage their work, and hold ourselves and one another to a high standard. Walmart\'s scale enables us to have an. No other company has the reach of Walmart, with 2.3 million associates worldwide and over 230 million weekly customers. Walmart is reshaping retail by investing in an expanding workforce. While technology is at the heart of our digital transformation, people are the reason we succeed and the force behind our innovations. We train our team in the skillsets of the future and bring in experts like you to help us grow.

Flexible, hybrid work

We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include deferred profit-sharing plan, associate stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, associate discounts, and much more.

Equal Opportunity Employer:

Walmart is an Equal Opportunity Employer \xe2\x80\x93 By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions \xe2\x80\x93 while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age \xe2\x80\x93 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location\xe2\x80\xa6 1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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