Job Description

This posting will close on October 27th at 9:00am ET, but we encourage interested candidates to apply as soon as possible. Applications received before the closing date will be prioritized. Please note that the posting may remain open beyond the listed date depending on hiring needs.
Job Summary:
The Campaign Desk, Marketing Operations role is a key connector across the organization - keeping a pulse on team bandwidth, campaign execution, and cross-functional alignment. This person ensures seamless coordination across marketing channels by managing intake, triaging requests, and surfacing risks before they impact delivery. You'll be responsible for maintaining visibility into campaign activity and team capacity, supporting operational efficiency, and helping drive performance through structured processes and reporting. If you're highly organized, thrive in fast-paced environments, and love making sense of complexity, this role is for you.
How will I make an impact?

• Campaign Desk Leadership: Act as the go-to point of contact for cross-functional teams and marketing leadership, communicating team bandwidth, campaign status, and surfacing risks early.
• Program & Campaign Management: Support the planning, execution, and monitoring of marketing programs and campaigns across multiple channels (email, social, web, etc.), ensuring alignment with strategic goals and timely delivery. and optimize marketing strategies
• Request Triage & Intake: Manage incoming non-marketing and cross-functional requests, triaging them against current priorities and campaign timelines.
• Bandwidth & Resource Tracking: Maintain visibility into team capacity, monitor workload distribution, and flag potential resource constraints.
• Process Improvement: Develop, document, and continuously improve standardized marketing operations processes to increase efficiency and scalability. Leverage tools like JIRA and other project management platforms to enhance execution.
• Collaboration & Coordination: Partner closely with stakeholders across marketing, external partners, and operations to align campaign activities and ensure a cohesive go-to-market approach.
• Marketing Automation: Administer marketing automation systems to streamline campaign workflows and ensure database accuracy.
• Compliance & Governance: Ensure that all campaign communications and marketing activities meet legal standards and privacy regulations.

What you'll bring to the role:
Competencies:

• Technical Savvy: Comfortable navigating marketing technologies and tools.
• Detail-Oriented: Meticulous attention to detail in campaign execution and data management.
• Problem Solver: Ability to troubleshoot and resolve issues quickly and efficiently.
• Innovative: Creative thinker with a knack for optimizing marketing processes
• Communicator

Skills:

• Proficiency in marketing automation platforms (e.g., Salesforce Marketing Cloud - Account Engagement, HubSpot, Marketo).
• Excellent project management and organizational skills.
• Ability to work collaboratively in a team environment.
• Knowledge of legal standards and privacy regulations in marketing.

Suggested Qualifications/Experience

• Education: Bachelor's degree in Marketing, Business, or a related field.
• Experience: 3+ years of experience in marketing operations or campaign management

Skills Required