Call Centre Agent Customer Service

Edmonton, AB, CA, Canada

Job Description

Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 year

Tasks

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Answer written and oral inquiries Answer inquiries and provide information to customers Maintain records and statistics Answer clients' inquiries and provide information

Computer and technology knowledge

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Internet MS Excel MS Outlook MS Word

Security and safety

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Criminal record check

Work conditions and physical capabilities

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Attention to detail Fast-paced environment Tight deadlines Handling heavy loads

Personal suitability

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Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Judgement Ability to multitask Dependability Honesty

Screening questions

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Are you authorized to work in Canada? Are you available for shift or on-call work? Are you available to start on the date listed in the job posting? Do you have experience working in this field? Do you live near the job location? Work Term: Casual Work Language: English * Hours: 1 to 36.25 hours per week

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Job Detail

  • Job Id
    JD2803588
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Edmonton, AB, CA, Canada
  • Education
    Not mentioned