Call Center Agent

Barrie, ON, Canada

Job Description


Responsibilities:

  • Perform a variety of tasks associated with customer and client services
  • Must be able and willing to receive a high amount of inbound calls
  • Thorough documentation of all contacts within the customer management system
  • Handle interactions via phone, chat, or email
  • Quickly resolve problems to ensure consistent quality service
Requirements:
  • Must have access to a reliable internet connection
  • High School Diploma or combination of education and experience
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Experience using Microsoft Excel/Word
  • Ability to read, understand, and follow oral and written instructions
  • Strong attention to detail
Job Types: Full-time, Part-time
Part-time hours: 20 per week Pay: $21.50-$26.40 per hour Benefits:
  • Company pension
  • Dental care
  • Life insurance
  • Paid time off
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
Supplemental pay types:
  • Bonus pay
  • Commission pay
  • Overtime pay
Education:
  • Secondary School (preferred)
Work Location: On the road

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Job Detail

  • Job Id
    JD2161901
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Barrie, ON, Canada
  • Education
    Not mentioned