Job Description

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Police Information Research Specialist with the Calgary Police Service (CPS), you will provide excellent customer service processing applications and information requests. Primary duties include:Receive applications for Police Information Checks and respond to requests for information from internal and external partners. Analyze relevant police and court information, including criminal dispositions. Compile investigative findings, evaluate disclosure requirements based on provincial protocols and unit standards and complete a certificate of clearance or a letter of conviction as required. Collect fingerprints for Vulnerable Sector Searches. Perform administrative functions, including file and records management, payment processing and process pardon applications.

Qualifications

A High School diploma or equivalency (e.g. GED). A minimum of 1 year of related experience in a law enforcement environment that includes document preparation/review and/or processing as well as investigation, analysis and risk management. A minimum typing speed of 47 WPM and an intermediate level skill in Microsoft Office (Word, Excel, Outlook) is required. Extensive customer service experience dealing with the public (in person and over the telephone) and with a wide variety of organizational partners. Applicants must have previous knowledge and experience working with Canadian Police Information Centre (CPIC), and Sentry (Niche or equivalent). Previous experience with Livescan and/or hardcopy inked fingerprinting will be considered assets. Knowledge and experience working with online and direct entry Police Information Check solutions and Justice Online Information Network (JOIN) will be considered assets. Success in this position requires excellent communication skills, efficiency and thoroughness, service orientation, stress tolerance and team building and teamwork. The ability to build strong relationships and maintain a focus on results.

Pre-employment Requirements

An enhanced security clearance will be conducted. Applicants will be tested for appropriate skills. Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.


Union: CUPE Local 38
Business Unit: Calgary Police Service

Position Type: 1 Temporary (up to 6 months)
Location: 5111 - 47 Street N.E.

Compensation: Pay Grade 6 $33.29 - 44.52 per hour
Days of Work: This position typically works a 5 day
work week with 1 day off in each 3 week cycle.

Hours of work: Standard 35 hour work week

Audience: Internal/External
Apply By: September 22, 2025

Job ID #: 312600