We are seeking a dedicated and experienced Cafe Manager to oversee the daily operations of our cafe. The ideal candidate will have a passion for coffee and food service, along with strong leadership skills to ensure a positive experience for both customers and staff. This role requires excellent time management, customer service abilities, and proficiency in point-of-sale systems.
Responsibilities
Manage daily cafe operations, including opening/closing, scheduling, and staffing.
Recruit, train, and supervise cafe staff, fostering a positive team environment.
Ensure excellent customer service and address customer feedback promptly.
Oversee inventory, ordering, and vendor relations.
Monitor sales, budgets, and expenses to meet financial targets.
Maintain cafe cleanliness, health, and safety standards.
Support marketing initiatives and seasonal promotions to grow the business.
Engage with customers to enhance their experience and address any concerns promptly.
Analyze sales data using retail math to drive profitability and improve operations.
Develop and coordinate in-house events (e.g., open mic nights, trivia, art shows, coffee tastings). Promote the cafe as a community hun through engaging activities
Create, schedule, and manage engaging social media content across platforms.
Develop marketing campaigns to increase foot traffic and brand awareness.
Design promotional materials (digital and print) as needed.
Qualifications
Proven experience in the food industry, preferably in a cafe or restaurant setting.
Previous management or supervisory experience required, ideally in food service or hospitality.
Strong leadership and organizational skills.
Strong customer service skills with a focus on creating a welcoming atmosphere.
Barista experience is required, along with knowledge of coffee preparation techniques.
Familiarity with food handling and safety regulations is essential.
Excellent time management skills to effectively prioritize tasks in a fast-paced environment.
Basic math skills for cash handling and sales analysis.
Experience with social media management and content creation.
Ability to work collaboratively as part of a team while also demonstrating leadership capabilities.
Ability to work a flexible schedule, including evenings and weekends when needed
Job Type: Full-time
Pay: $60,000.00-$65,000.00 per year
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Vision care
Work Location: In person
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