Job Description

Job Overview

We are seeking a dynamic and experienced Cafe Manager to lead our cafe operations. The ideal candidate will oversee daily activities, ensure exceptional customer service, and manage staff effectively. This role requires a strong background in food service, restaurant management, and team leadership. The Cafe Manager will be responsible for maintaining high standards of food quality, safety, and hospitality, creating a welcoming environment for guests while ensuring smooth operational flow. The cafe is located in Kahnawake and is open as early as 6 am and as late as 11 pm, depending on the day of the week.

Responsibilities

Supervise daily cafe operations, including food preparation, cooking, and serving Manage staff scheduling, training, and performance evaluations Oversee food handling procedures to ensure compliance with food safety standards (MAPAQ training and certification is mandatory within the first few months of employment) Operate POS system for transactions and cash handling Ensure high levels of customer service by addressing their needs and resolving issues promptly Maintain cleanliness and organization of the cafe and dining area Monitor inventory levels and coordinate with suppliers for timely stock replenishment Implement health and safety protocols in accordance with industry regulations Lead interviewing processes to hire qualified team members Manage restaurant management tasks including budgeting, reporting, and maintaining operational efficiency

Experience

Proven supervising experience in food service or restaurant management roles Strong background in food preparation, cooking, and food industry standards Experience with POS systems Demonstrated leadership skills with a focus on team management and hospitality excellence Previous restaurant experience including kitchen operations and customer service roles an asset Knowledge of food safety regulations and proper food handling procedures Barista experience or hotel experience is a plus but not required Experience in serving within the hospitality or food industry is highly desirable
This position offers an exciting opportunity to lead a vibrant cafe environment where professionalism, leadership, and passion for food service are valued.

Job Type: Full-time

Benefits:

Casual dress Company events Discounted or free food On-site parking
Application question(s):

Have you ever worked in a cafe or in a restaurant?
Education:

Secondary School (required)
Experience:

customer service: 1 year (required)
Language:

English (required) French (preferred)
Work Location: In person