Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting
---------------- Coffee shop
Tasks
--------- Plan and organize daily operations
Set staff work schedules
Supervise staff
Cost products and services
Organize and maintain inventory
Ensure health and safety regulations are followed
Negotiate arrangements with suppliers for food and other supplies
Participate in marketing plans and implementation
Address customers' complaints or concerns
Provide customer service
Manage events
Plan, organize, direct, control and evaluate daily operations