Job Description

Why Crawford?People taking care of people. It\xe2\x80\x99s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change. When you join Crawford & Company, you become part of a global network of professionals working together in over 70 countries with the common purpose to help people through what might be one of the most difficult times in their lives.At Crawford, you are empowered to grow, emboldened to act and inspired to innovate. Do you have the courage, drive and empathy to make a real difference? Then we want to hear from you. Learn more at .What We Offer- Employee centric benefits including Group RRSP; health, dental, and life insurance; Employee stock purchase plans; Tuition reimbursement and so much more.
- Ongoing training and development.
- Agile working environment with options forremote, in office or hybrid work arrangements.
- Dress for your day policy promoting a relaxed dress code.
- Career advancement potential locally, nationally and internationally. We have more than 700 locations in 70 countries.Position SummaryWe are currently recruiting for a Junior Adjuster to join our claims adjusting team in Edmonton, Alberta, Canada.**This is a hybrid position based in Edmonton, Alberta. All applicants must attend the first 2 weeks of in person training on-site in our Edmonton, Alberta office.**At Crawford, employees are empowered to grow, emboldened to act, and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We\xe2\x80\x99re looking for the next generation of leaders to take this journey with us. This hiring program is designed to provide entry level candidates with an opportunity to learn from experienced claims professionals.The successful candidate will participate in ongoing training on various adjusting roles with the opportunity to shadow in different departments. Each individual in this training program will get an opportunity to work in 3-4 areas within their first two years on the job.Responsibilities

• Investigation, collection, and analysis of claims information

• Telephone interviewing claimants and witnesses
• Directing field adjusters to obtain evidence
• Obtaining official documents
• Evaluates coverage, liability and quantum
• Confirms and documents coverage
• Assesses evidence and applies liability analysis
• Reviews medical records and assesses and reserves for damages
• Negotiates, settles, and finalizes claims
• Negotiates with first and third parties
• Obtains all documentation to complete claim
• Facilitates payment and maintains bordereau
• Accurate recording, reporting and presentation of files
• Documents all activities on system
• Reports promptly to principal
• Maintains master claims file
• Maintenance of accurate billing, and time and expense records
• Completes accurate time capture and docketing
• Generates and processes client invoicing
• Work with manager to maintain client relations
• Ensures compliance with client programs and standards
• Answer and expeditiously resolve inquiries

Requirements

• Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset
• Post-secondary education in an insurance related field working towards full license and CIP designation
• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
• Proficient in maintaining accurate and detailed activity, transaction and reserve records
• Advanced computer skills including Office 365 and Windows 10
• Excellent communication skills
• Must be a team player with a strong commitment to quality and customer service
• French/English Bilingualism would be considered an asset
• Commitment to continuous learning

Additional InformationWe thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford\xe2\x80\x99s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.

Crawford & Company