Job Description

Company Description
MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier. Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture and establishing our future direction.


The Business transformation analyst is responsible for crafting, leading and executing business projects that will improve productivity, redundancies, and inefficiencies; ultimately contributing to the overall Customer Experience. Key Accountabilities

• Partner with other teams across in MSC and its divisions to conduct project requirement analysis and create process documentation
• Evaluate, analyze, and communicate systems requirements
• Create and maintain documentation, as well as facilitate and capture business requirements through workshops, data analysis and end user interviews
• Review systems analytics and existing processes to maximize business effectiveness and propose process improvements
• Develop strong and durable relationships with the rest of the MSC team with the goal of supporting optimized systems design and integration
• Respond to questions and concerns of team members and executives with supporting research and recommendations.
• Work under the project manager to ensure projects are completed on time and within budget
• Work with the PM to create a timeline, schedule and oversee progress to make sure goals are met on time

Qualifications
All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.

• Bachelor\xe2\x80\x99s degree in business or technology management or related fields of study
• 2-3 years of experience as a business analyst
• Solid organizational skills, including multitasking and time management
• Exceptional verbal, written, and presentation skills
• Strong client facing and teamwork skills
• Experience with facilitation, client interview techniques
• Knowledge of Agile/Scrum, DevOps
• Knowledge of Process Optimization methodologies (KANBAN, LEAN, Value Stream Mapping)
• Experience in Microsoft applications including word, excel, and outlook, + SharePoint
• Experience generating process documentation and report
• Ability to work on tight deadlines in a fast-paced environment
• Problem solving and multitasking in a fast-paced and challenging wok environment
• Team player with professional attitude
• Shipping/Logistics/Transportation experience is an asset

Additional Information

Great people who work hard and look out for each other because we\xe2\x80\x99re a team\xe2\x80\x94it\xe2\x80\x99s that simple! Just to name a few of our perks:

• Flexible health and dental benefits coverage (for all permanent full-time roles).
• RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).
• Tailored training program opportunities for employee development.
• Employee mentorship, leadership, and assistance opportunities.
• Employee referral incentive program.
• Community Involvement.
• Gym facility.
• Health & Wellness Program.

Hurry, and apply now! MSC Canada is an equal opportunity employer, and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in MSC Canada however, only those candidates selected for an interview will be contacted.