Job Description

Business Systems Analyst

Location:

Remote (within 4 hours of PT)

Position Type:

One-Year Temporary Role

Reports To:

Operations Manager

Compensation:

CAD 70-95K

Start Date:

ASAP

Application Deadline:

February 15, 2026

ABOUT CANOPY

Canopy is a solutions-driven not-for-profit environmental organization dedicated to protecting forests, species, and climate. For 25 years, Canopy has been a driving force in transforming wood-based supply chains, including publishing, packaging, and textiles, to eliminate fibre coming from the world's most critical forests and ensure a livable planet for all.

JOB DESCRIPTION

Canopy is seeking a Business Systems Analyst to join the Operations team for a one-year role focused on designing and implementing core business systems essential to achieve its mission at a greater scale, improve collaboration across staff, and track our impacts in transforming wood-based supply chains.



The role will focus on operationalizing a Salesforce overhaul, improving how information is organized and accessed across the organization, and supporting staff adoption of new systems and ways of working. The Business Systems Analyst will work closely with Operations, Impact teams, Development, Monitoring, Evaluation, and Learning (MEL), IT support, and external partners to ensure systems are fit for purpose, intuitive, and scalable.



This role is well suited to someone motivated to create socioenvironmental impact, loves data, brings strong systems judgment, enjoys hands-on delivery, and understands how early implementation and enablement choices shape long-term usability and data quality.

KEY RESPONSIBILITIES

Support the rollout and adoption of a redesigned Salesforce used by Programs and Development teams. Coordinate data readiness, migration, and integrations related to Salesforce and other operational systems. Lead improvements to document storage, archiving, and information organization, including supporting the implementation of a knowledge base. Support data quality and reporting in partnership with Operations leadership and MEL. Develop documentation, guidance, and training materials to support effective system use and handoff.

QUALIFICATIONS

This role is best suited to candidates with 1-2 years of experience working with business systems, data, or operational tools in a hands-on capacity



Candidates may meet the qualifications for this role through a combination of business systems analysis, implementation, or administration experience, or through closely related operational, data, or systems-support experience.

Core Capabilities

Exposure to administration of business systems (CRM, ERP, HRIS, accounting, marketing, or service platforms), including configuration, automation, and reporting. Strong data management skills, including imports/exports, formatting, deduplication, field mapping, cleanup, reconciliation, and basic spreadsheet formulas Experience working with role- and permission-based access models (e.g., roles, permission sets, profiles), and the ability to follow established change control and UAT processes. Ability to translate identified organizational needs into practical system updates, and to provide clear documentation and basic user support. Ability to maintain a high degree of discretion in all aspects of the job. Excellent writing and verbal communication skills. Ability to maintain a calm and professional attitude under pressure or shifting priorities. Sound judgment and the ability to solve non-routine problems independently. Ability to work collaboratively and independently, while supporting staff with diverse levels of technical comfort. Embrace a "Yes, AND..." mindset to foster innovation and collaboration (link to https://www.linkedin.com/pulse/what-does-mean-say-yes-change-jordan-hirsch/) A passion for the world's forests.

Related or Transferable experience

Hands-on experience with CRM or marketing tools, including the ability to make practical updates, manage user access, support data quality, and assist with workflows and reporting under guidance. Experience supporting process documentation, gathering user input, and assisting with testing system updates. Experience supporting data quality through routine updates, basic cleanup, and maintaining existing reports or dashboards.

Nice to haves (not

required

)

Experience supporting nonprofit data systems, including routine donor or program data updates and basic reporting. Direct Salesforce configuration experience, including Objects, Fields, Flows, Validation Rules, and Reports/Dashboards. Salesforce certifications (Admin, Advanced Admin, Platform App Builder) or Trailhead Superbadges. Experience with integrations (APIs, Mailchimp, Zapier/Make) or basic SOQL. Experience with more advanced data management through use of SQL or R programming. Knowledge of data governance or privacy/compliance considerations (e.g., GDPR, CPRA, PIPEDA) in a CRM context.




For applicants outside Canada, the salary will align with a benchmarked salary band based on location. Please reach out to Anna for more information. Canopy offers a competitive salary range. New Canopals can expect a salary typically within the lower half of the range, reflecting our commitment to equitable compensation practices. We believe in fostering a supportive work environment where employees can thrive. We also offer comprehensive benefits packages, professional development opportunities, and a supportive workplace culture dedicated to environmental conservation. At Canopy, we prioritise the well-being and growth of our team members, ensuring they have the resources and support needed to excel in their roles and contribute meaningfully to our mission.



Canopy embraces equity and diversity and is committed to a workplace that is enriched by the people, needs, and desires of our diverse community. We thank all applicants; however, we will only contact candidates who successfully secure an interview.