Job Description

If you are looking for a positive work environment, a sense of belonging, purpose and happiness of human dimensions, where collaboration and continuous improvement are part of your day-to-day, and where you have a direct impact on the customer experience, you are at the right place !



Omnitrans, a leader in Canadian customs brokerage, is seeking a Business Systems Analyst (BSA) to join our Information Technology team. In this role, you'll bridge business needs with technology solutions that support customs brokerage and logistics operations. You will join our team in solving complex problems, building innovative solutions, and shaping the future of trade technology in our global organization.

What you'll do:

Partner with business leaders, system owners, and end users to understand needs, define requirements, and translate them into effective IT solutions. Analyze and document business processes, identifying opportunities for improvement and automation. Write clear technical specifications, functional designs, and system proposals that guide development and configuration. Lead design and testing sessions to validate solutions, ensure quality, and optimize user experience. Support the implementation of new applications and enhancements to existing systems, including end-user training and documentation. Evaluate system effectiveness and propose strategies to maximize ROI from IT investments.

What you bring:

A degree in Computer Science, Software Engineering, or a related field. 3+ years as a BSA or similar role (logistics/supply chain a plus). Strong skills in requirements gathering, process mapping, and solution design. Experience with EDI, XML, APIs, and SQL. Familiarity with Cargowise, Descartes, or other brokerage systems (asset). Knowledge of data analysis, reporting, and database systems. Excellent communication skills with the ability to engage both technical and non-technical audiences. Self-motivated, analytical, and able to balance details and strategic goals. Bilingual (French/English) is an asset.

What we offer:

Be part of a well-established international company, combining 45 years of experience in Customs Brokerage & Logistics services. Have an impact on the growth of the company. A hybrid work environment with 2 days per week at the office. 24/7 telemedicine platform and an extra healthcare account expense. Have access to a complete insurance program of dental & medical services, a coverage of $500/specialists/year. Grow your career in a reputable company. Work in a flexible company with an agile mindset.

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Omnitrans is committed to creating and maintaining an accessible and inclusive work environment to eliminate discrimination based on age, skin colour, origin, religion, sex, sexual orientation and any other characteristic.