Job Description

ABOUT OPTA

From our roots providing sand to local foundries in the 1880's, Opta has grown to an international group of companies committed to delivering optimal results for our customers. Opta's purpose is to be the leading supplier of performance solutions for metallurgical, value-added glass, and specialty chemical applications. We strive to be the leading provider of innovative steelmaking reagents, slag conditioners, and metal remediation materials consumed in the North American and European markets. We aim to be the market leader in steelmaking products through an unwavering focus on supporting our customers' needs. We measure our success by our presence in a majority of steel mills throughout the world. Our vision is to expand our geographic reach and broaden into adjacent industries such as aluminum, copper, concrete, and glass.



OPTA CORE VALUES

Accountability and Integrity in everything we do

PEOPLE: We will invest in our people with promoting Diversity and Inclusion for the success of our organization CUSTOMERS: Committed to our customers to deliver Consistent Quality products, Solutions and Service SAFETY: Providing employees a Safe environment in which to thrive INNOVATION: Deliver outstanding performance through Continuous Improvement and Creativity SUSTAINABILITY: Enhancing Sustainability by respecting and protecting the Environment in the communication where we live and work

POSITION SUMMARY



Opta Group's IT & Risk Management team is seeking an experienced Business Systems Analyst (BSA) to support the transformation and enhancement of enterprise platforms that enable key business processes, functions and information-driven insights.



Reporting to the Director of IT and collaborating closely with business partners, the BSA will act as a bridge between business stakeholders and the IT team to support the ongoing evolution of systems and data platforms to meet Opta Group's needs.

Initiatives that the BSA will contribute to include:

(1) for a major Opta Group business unit, migration from a legacy Enterprise Resource Planning (ERP) system to a more modern, fit-for-purpose ERP, (2) enhancing a Business Intelligence platform, and (3) support and ongoing enhancements to a newly implemented system used by the Corporate Finance team for strategic planning and business performance analysis/reporting.



The role is based at Opta Group's offices located in either Amherst, New York or Burlington, Ontario, depending on the successful candidate's proximity to these locations. Given the nature of the role and the work, the expectation is that work will be done on-site. Occasional travel (up to 10-20%) to Canadian and U.S. sites will be required for workshops, training, and project collaboration.



KEY RESPONSIBILITIES

ERP Implementation Program

Business Process Analysis & Documentation:

Collaborate with business units (Operations, Customer Service, Procurement, Finance etc) to capture and map end-to-end ERP workflows. Create and maintain detailed business process flows using modeling tools. Ensure consistency and clarity in process / solution documentation for use in training, process audits, and ERP system alignment. Facilitate workshops and interviews to gather business requirements and validate process flows. Support business stakeholders in the development of User Acceptance Test test scripts, issues tracking/resolution, and documentation.

Report Development & Analytics:

Design and build operational and analytical reports using the ERP platform's reporting tools. Create interactive dashboards and visual reports to support decision-making and performance tracking. Translate business needs into functional reporting specifications, ensuring high usability and data integrity. Maintain a structured reporting repository and promote standardization of KPIs across departments.

Functional and Transactional Support to end users:

Maintain issues log and coordinate with project team to track resolution status Support ongoing report requests

Business Performance Management



Collaborate with Finance teams in developing and enhancing reporting and analytics for the consolidated Company and its divisions. Facilitate conversations between regions/business segments to drive consistency and continuous mindset across the global organization. Collaborate with senior management and I.T. to continuously drive improvements in corporate and divisional financial reporting processes. Improve accuracy and completeness of data to drive improved business intelligence at Opta.

Business Intelligence / Analytics



Collaborate with business stakeholders on the enhancement of Opta's business intelligence platform. Support Master Data Management processes and procedures to ensure completeness and accuracy of data Work closely with business and IT stakeholders on managing a backlog of requests for report and dashboard enhancements Maintain the platform's data model and identify opportunities to introduce new value-added data sources. Ensure compliance with data governance standards and security protocols in all reporting and analytics work. Collaborate with IT to monitor system performance, optimize data refresh processes, and troubleshoot BI-related issues.

Other

All other duties as assigned.

SKILLS AND EXPERIENCE

5+ years of work experience as a Business Systems Analyst. Experience working with Manufacturing companies and familiarity with key functions including Finance, Operations, Supply Chain, Procurement, Sales and Customer Service. Full project life cycle BSA support for ERP and enterprise systems implementations, from requirements definition to test case development and documentation, through coordinating user acceptance testing and management of user-reported issues/defects. Business Intelligence / Data & Analytics experience including requirements analysis, data modeling, design/development of queries and scripts, and authoring/modifying reports using report-generation and visualization tools. Process and workflow modeling/analysis/documentation using industry standard frameworks and tools, including internal controls. Experience with processes and systems used for financial and business performance management, such as close and consolidation, and planning & analysis. Bachelor's degree in one of: information systems (MIS), Finance, Business Administration, Computer Science, or Engineering. Advanced degree and/or certifications in any of the following areas will be an asset: CPA, CFA, Data & Analytics, Business Process Modeling, Operations Management, ERP or Business Performance Management software vendor certifications.

PHYSICAL REQUIREMENTS

Prolonged periods sitting at a desk. Occasional travel within Canada and the United States (10-20%)

Opta offers a diverse compensation and benefit package that includes the following:

Extended Healthcare, Dental, and Vision Benefits Healthcare Spending Account Life, AD&D, and Dependent Life Insurance Short Term and Long Term Disability Insurance Employee & Family Assistance Program Professional Development Paid Time Off RRSP Match Competitive Compensation program On Demand Pay (Dayforce Wallet)

We thank everyone for applying however, only those selected for an interview will be contacted.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.



Opta Inc., an Opta Group Company, is an Equal Opportunity Employer and is committed to providing accommodation for people with disabilities. If you require an accommodation during the recruitment and selection process, we will work with you to meet your needs.