Job Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

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At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.

For a journey this exciting and complex, we're looking for a personable Digital Intermediate Business Systems Analyst to join our team. Someone who can combine expert business analysis skills, a strong technical acumen, a strategic mindset, diplomatic facilitation, and leadership skills to elicit and build requirements that enable exceptional solutions for business partners across Sun Life's business organizations.

We operate in a world where time-to-market and evolving business priorities drive our plans. The awesome person who fills this role will need to be resilient, versatile and equally effective in adapting to change as they are following a process.

What will you do?

• Partner with business partners, vendors, leaders, application development and testing teams to ensure quality solutions that meet the needs and expectations of our business partners and clients.
• Understand the technical and operational challenges and objectives that may impact the rollout of an application/process. Use that to drive discussions about solutions and risk mitigation.
• Establish and maintain trusted advisory roles with clients by gathering and analyzing information to provide recommendations that address and resolve business issues.
• Champion the BSA role by actively promoting learning across the team and contribute to the continuous improvement of the practice by leading initiatives.
• Stay current with trends in emerging technologies and how they could apply to Sun Life Financial

What do you need to succeed?

• An expert in the application of business systems analysis core competencies with 3 to 5 years of digital experience
• Fundamental knowledge of website analytics, web accessibility, search engine optimization and other key considerations of website creation
• Fundamental knowledge of website creation process / content management system
• Experience translating business functions into technical non-functional requirements

Preferred Skills:

• A technical aptitude and curiosity in Digital Technology
• Experience in one or more area of Content Management Systems (CMS) and Adobe Experience Manager (AEM)
• Experience with Iterative, Waterfall and Agile methodologies
• Experience with analysis and modelling for both processes and data
• Experience with Organizational Change Management
• Knowledge of Third Party Vendors
• Knowledge of Capability Maturity Model Integration (CMMI) and Software Development Lifecycle (SDLC)
• A College or University degree, preferably in Information Technology, Business Systems Analysis or equivalent experience;
• A Business Analysis professional certification or working towards;

What's in it for you?

• Being part of our journey in developing the next greatest digital experience
• Competitive salary and bonus structure influenced by market range data
• Joining one of Canada's top 25 companies to work for, as recognized by LinkedIn
• Flexible Benefits from the day you join to meet the needs of you and your family

#LI-Remote

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 74,900/74 900 - 125,900/125 900

Job Category: Business Analysis - Systems

Posting End Date: 29/09/2022