Business Support Officer (lender & Account Manager)

Kelowna, BC, CA, Canada

Job Description

Overview:

The Metis Financial Corporation of B.C. (MFC) is seeking a detail-oriented and experienced lender to join our growing team and organization in Kelowna. MFC is owned by the Metis Nation of British Columbia but has its own governance. MFC offers Metis citizens & entrepreneurs a loan & grant program that enables clients to start-up or expand their current business. We are looking for someone with a background in lending to join our team and help deliver this great program.

This position reports directly to the General Manager.

Responsibilities

:

-Manage clients & client expectations
-Handling phone and email inquiries, questions & concerns
-Provide excellent customer service to clients
-Managing Loans in FAASBANK (FERN) [Loan tracking software]
-Underwriting Loans
-Registering Security
-Preparing & presenting loan evaluations for approval
-Reading & approving submitted business plans & financial projections
-Ensure necessary documentation gets signed
-Attend MNBC & MFC events (travel)
-Ensure information is tracked to meet reporting requirements

Skills and Qualifications:



-A minimum of 3 years' work-related experience
-Underwriting Experience/Training (Strongly preferred)
-Credit Institute of Canada Training (Preferred)
-Good Financial Literacy (Reading Financial Statements & Projections)
-Versatility to help the corporation where needed (Cross-training)
-Strong communication skills
-Demonstrated organizational skills and ability to multi-task with accuracy and within deadlines.
-Ability to prioritize and manage time/tasks with attention to detail.
-Willingness to learn new programs or company procedures
-Demonstrated ability to work independently as well as part of a team
-Computer literacy on the Microsoft Office package is necessary (Basic excel is required)
-Demonstrated excellent phone etiquette
-Ability to handle high volume client inquiries
-Friendly and positive attitude
-Ambitious and Intuitive

Schedule:

Monday to Friday Friday work from home
Hours:

8:30-4:30
Language:

English (required)
Ability to Commute:

Kelowna, BC V1Y 9S4 (required)
Benefits:

Company events Dental care Extended health care RRSP match
The Metis Financial Corporation of B.C. thanks all applicants for their interest. Pursuant to Section 41 of the BC Human Rights Code, preference may be given to applicants who self-identify as Indigenous (First Nation, Metis, or Inuit). All qualified candidates are encouraged to apply. Only applicants shortlisted for interview will be contacted.

Job Types: Full-time, Permanent

Pay: $75,000.00-$85,000.00 per year

Additional pay:

Bonus pay
Benefits:

Company events Dental care Extended health care Paid time off RRSP match
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 2025-08-31

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Job Detail

  • Job Id
    JD2476772
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kelowna, BC, CA, Canada
  • Education
    Not mentioned