Job Description

Competition # : 47937
Department: Service Nova Scotia
Location: HALIFAX
Type of Employment: Permanent
Union Status: NSGEU - NSPG
Closing Date: ?23-Feb-26 ? (Applications are accepted until 11:59 PM Atlantic Time)
About Us
At Service Nova Scotia, we impact every citizen, business, and municipality in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Service Nova Scotia's vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business.
About Our Opportunity
Reporting to the Director of Performance Excellence, you will develop and maintain the Business Intelligence (BI) reports and tools used by the Financial Services Division of SNS. In addition, you will own the design, accuracy, and ongoing lifecycle of the division's dashboards, KPIs, and reporting tools-ensuring leaders and teams can quickly understand performance, identify opportunities, and make informed decisions. This role blends strong technical execution with strategic thinking and is ideal for someone who enjoys both building data products and guiding others in how to use them effectively.
Primary Accountabilities
Responsibilities include:

• Evaluate service delivery metrics (including technical, financial, operational, etc.) and provide accurate information in a timely manner to support leadership teams and Program Owners in decision making.
• Collaborate with various internal and external teams to support system design and implement solutions.
• Lead the discovery, collection, cleaning, and analysis of data from multiple sources.
• Design, develop and maintain a suite of automated dashboards, data products, and visual reports.
• Develop and deliver reporting to Leadership teams to assist in workload management and to measure benchmarks with actual daily performance targets.

Qualifications and Experience
To be considered for this opportunity, you have an undergraduate degree such as Business, Data Analytics, Commerce or Business Administration and five (5) years of relevant business/data analytics experience. An equivalent combination of relevant training and experience may be considered.
You demonstrate strong analytical and conceptual thinking skills and can develop practical, data-informed solutions for service delivery.
You are proficient with Tableau, PowerBI, or another business intelligence (BI) and data visualization software.
In addition, you have effective communication skills (written, verbal and listening) and demonstrate sound judgment in assessing options and impacts to provide solid advice to management.
You are self-motivated with ability to work independently as well in a team environment. You also possess a high degree of initiative, objectivity, as well as the ability to manage and prioritize multiple initiatives to ensure they are completed on schedule and within budget objectives.
The following will be considered an asset:

• Experience within the Payroll Services, Collections or Operational Accounting groups of the Financial Services Division of SNS.
• Experience working with SAP or AMANDA (Granicus).

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Equivalency
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a , Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here:
Additional Information
This is a permanent, full-time position based in Halifax, NS.
What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace: our employees feel valued, respected, connected, and tuned in; we have forward-thinking policies and strategies.
• Countless career paths.
• Department specific flexible working schedules.

Pay Grade: PR 13
Salary Range: $2,750.62 - $3,343.61 Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
Accommodation Statement:
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at competitions@novascotia.ca.
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

Skills Required