Job Description

Location:

Markham / Toronto / Hybrid

Company:

CHAT Insurance Services Inc.

Job Type:

Full-Time, Permanent

Salary:

$36,000-$60,000 per year + Bonus

About Us

CHAT Insurance is one of Ontario's fastest-growing insurance brokerages, proudly serving over 30,000 clients with nine branches across the GTA and Ottawa. Our Commercial Lines team supports a wide range of businesses with professional, reliable, and tailored insurance solutions.


We are currently looking for a

Commercial Lines Coordinator

who is detail-oriented, organized, and passionate about supporting both brokers and clients.

? Key Responsibilities

Prepare and process commercial insurance documents, applications, and renewals Assist brokers with quotes, submissions, endorsements, and policy changes Coordinate communication with clients and underwriters in a timely manner Process certificates of insurance (COIs), binders, and invoices Maintain accurate records and ensure compliance with brokerage standards Track renewals and follow up on outstanding requirements Provide administrative support for commercial accounts and team projects Help improve workflow efficiency and support Commercial Lines initiatives

What We're Looking For

We are seeking an individual who is proactive, accurate, and committed to excellent service.

Qualifications & Skills

Post-secondary education preferred Strong attention to detail and organizational skills Excellent communication and interpersonal skills Ability to work independently with minimal supervision Proficiency in Microsoft Office (Excel, Word, Outlook) Strong time management and ability to prioritize tasks Ability to adapt to a fast-paced environment and meet deadlines Collaborative team player with a positive, can-do attitude Language Skills: English; Mandarin or Cantonese is an asset

Benefits

Bonus pay opportunities Dental, vision, and extended health benefits Flexible schedule Paid time off Work-from-home options Professional development & RIBO training support Supportive team culture and career growth opportunities

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