Role at a Glance
The Business Development Technical Specialist will assist in advancing the technical capabilities of our Business Development function under the guidance of the Vice President, Sales & New Markets.
The ultimate goal of this role is to drive sales through enabling our team to connect with our clients and to support data driven decision making through effective reporting. It provides an excellent opportunity for gaining experience at the intersection of technology, business development, and strategy.
This role will assist in developing and maintaining automated reporting tools through Power BI and our Customer Relationship Management (CRM) Software platform, supporting business leaders with actionable insights through report development and aiding in the adoption and strategic use of the CRM platform and other technologies.
You'll Love This Role If
You are technically savy and embrace artificial intelligence, and new software programs
You are data driven and love empowering data driven decision making
You are a system level thinker and enjoy tackling complex challenges
You are personable and enjoy collaborating to develop tactics and strategies
You are an excellent communicator who is eager to share ideas and contribute to our company vision and culture
What You Will Do
CRM Strategy & Reporting
Design and implement automated reporting dashboards and tools within the CRM and/or Power BI to support business development and sales performance tracking.
Partner with business unit leaders to identify reporting needs and translate them into actionable CRM tools and analytics.
Monitor data quality and consistency across the CRM to ensure reliable reporting and insights.
CRM Adoption & Training
Assist in training and onboarding efforts for business development staff and broader business units on CRM usage and best practices.
Serve as a subject matter expert and internal advocate for CRM adoption, usage, and continuous improvement.
Identify areas for user experience improvement and coordinate system enhancements with internal or external CRM support teams.
Strategic Enablement
Collect the right data & report on the right data. This will be achieved through collaboration with the Business leaders to align CRM tools and reporting with strategic goals and sales initiatives.
Support leadership in data-driven decision-making by assisting in the development of automated reporting from CRM data.
What You Bring to the Table
A post-secondary degree in Engineering, Technology, Business Administration, or equivalent industry experience
Experience with Power BI or similar business intelligence tools or programming skills (e.g., SQL, Python, or similar) are an asset for data manipulation and integration
Experienced working with a CRM system and/or Power BI would be an asset
Excellent written and verbal communication skills
Proficiency with Microsoft Office suite and working knowledge of Adobe would be useful
Highly innovative with an attention to detail
Life at WalterFedy
As a national, innovative, multi-discipline design and construction collective, our ambition goes beyond great design - we are here to enhance the world around us. We need a team of agile, ambitious, and big-picture thinkers who share our drive to harness our collective talents to do something bigger.
Our team is made up of the industry's best. We share a common commitment to questioning the ordinary, infusing everything we do with creativity, and challenging our industry to redefine what's possible.
Join us as we move past working for a living, and toward building better communities with smart, influential design.
How to Apply
Please apply with your resume and using the link at the top of this page. You will be redirected to our internal application platform.
WalterFedy strives to create a culture of inclusivity and diversity. We strongly encourage applications from all qualified individuals, including those from groups traditionally underrepresented in the workforce. We are committed to equal opportunity hiring practice and will not discriminate on the basis of race, religion, colour, creed, national origin, citizenship, status, age, sex, gender identity/expression, marital or domestic partnership status, or disability.
Should you require an accommodation to participate in the application process, please contact hr@walterfedy.com or call 519-576-2150.
Thank you for your interest in WalterFedy!
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