Description


Does the idea of building creative service offerings that drive business outcomes intrigue you? Are you interested in the evolving world of work linked to IoT technologies? Are you driven to deliver exceptional customer service? If you answered yes to any of these questions, we have an exciting opportunity for an enthusiastic sales professional and we want to talk to you! We are seeking an ambitious Outside Sales Representative to help market our services and full lifecycle management solutions throughout North America. Burroughs is a service and integration leader in payment and cash automation technology with over 135 years of experience serving financial and retail customers. Burroughs offers a nationwide field service organization combined with remote managed services, technical support, help desk, program management and hardware solutions; including ATMs, teller cash automation, servers, smart safes, kiosks and self-service retail solutions throughout U.S. and Canada. Join us to experience what has made Burroughs a great place to work since 1886!
Job Summary: The Business Development Outside Sales Representative leads and coordinates Burroughs? cross-border activities for account sales and new business development functions in Canada in accordance with service capabilities, practices and sales quota plans. This position is responsible for achieving sales and company objectives though providing a consultative sales approach and through a team selling approach with supervisors and Customer Success colleagues. Essential Functions/Key Responsibilities:

• Initiate, plan and oversee sales activities within assigned territory and markets, including forecasting, reporting and new business pipeline development.
• Establish and develop new accounts that have had no prior business relationships.
• Develop customer specific value propositions, business cases, and ROI.
• Working with customers and prospects to solve their business issues and drive business outcomes.
• Manage ongoing relationships in existing accounts as assigned while increasing wallet share through a services consulting methodology.
• Travel to customer locations and sell complete portfolio to achieve the assigned goal(s).
• Communicate effectively in a technical manner with C-Level executives.
• Maintain accurate record of leads, prospects and manage CRM on a weekly basis.
• Participate and lead technical customer discussions with high-level executives around branch transformation, cash automation and other value-added services.
• Possess at all times a customer-oriented culture and maintain a professional company image at all times.

Knowledge, Skills and Abilities:

• Advanced understanding of services sales cycles.
• Creativity and the ability to think outside of the box.
• Problem Solving/Analysis.
• High level oral and written communication skills and act as trusted advisor
• High level presentation skills in front customer and internal stake holders.
• Comfortable working in groups with internal and external teams to execute business outcomes for our clients.
• Negotiation, conflict management & customer service skills
• Ability to work independently with an aptitude to successfully multi-task (organized)
• MS Office ? Word, PowerPoint & Excel mid-level skills
• Bi-lingual ? English and French preferred

Physical Requirements and Working Conditions:

• This role requires variable degree of travel, as customer-facing meetings and schedules require.
• This job operates in a professional office environment or remotely from a home office, where the use of typical office equipment such as a computer, laptop and cell phone is required.

Education and Experience:

• At least 3+ years in Services or B2B technology sales; selling to Retailers and Financial Institutions is preferred.
• Post-Secondary diploma / degree or relevant experience is required for this role
• Proficient in sales offerings including hardware, project and field service models

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice. Accommodation: Please note that Burroughs offers accommodation as required in accordance with the applicable provincial human rights legislation.