Primary Purpose of the Role/Job
The Business Relationship Manager helps advance our Bank's market position and financial growth, by advancing Shinhan's presence in the community by leveraging their mortgage expertise and having a strong understanding of the market and potential client base. The Business Relationship Manager is expected to be a strong relationship builder who is able to develop a rapport with new clients and provide support that will continually improve the relationship.
Key Responsibilities & Accountabilities
Understand and provide insight to business development efforts to build client portfolio and turn this into increased business
Create a sales plan that will lead to the achievement of client sales targets; Deposit, Residential Mortgage, and Commercial Mortgage
Prospect for potential new clients and turn this into increased business
Identify leading edge tactics to generate leads and build a pipeline of mortgage business
Leverage your mortgage experience to help clients achieve their home ownership goals
Demonstrate a strong understanding of the Bank's campaigns, products, services, and distribution channels that lead to increase in sales;
Using knowledge of the market and competitors, identify and develop the bank's unique selling propositions and differentiators
Forecast sales targets and ensure they are met
Track and record activity on accounts and help to close deals to meet these targets
Understand the bank's goal and purpose so that will continual to enhance the bank's performance
Present ideas for business development training and mentoring to business developers and other internal staff
Manage the reports that analyze performance against forecasts and sales targets
Additional duties as deemed necessary
Job Requirements
Education Requirements Bachelors Degree
Work Experience Requirements 5-10 years
Independent, self-managed professionals who are ambitious and target driven with a proven sales track record
Skilled assessing new and existing customer needs, providing quality advice and recommendations
Strong communication skills (verbal and written)
Strong attention to detail and demonstrated skills to effectively organize and prioritize work volumes
Sound Knowledge of financial analysis, risk evaluation, loan documentation and commercial loan structures
Ability to generate new business, identify business opportunities - grow and maintain client relationships
Flexibility to withstand unpredictable changes to schedule and deadlines
Strong teamwork orientation
Strong interpersonal skills, ability to build quality, long-term relationships with clients
Advanced computer skills (Word, Excel, PowerPoint etc.)
Must be legally eligible to work in Canada
People Management Experience Requirements 3-5 years of people management experience is preferred
Professional Certification/Membership Requirements N/A
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