Job Description

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider \xe2\x80\x93 encompassing physical, mental and financial health \xe2\x80\x93 TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Breaking Free was a UK-based SME founded in 2010 with a mission to increase people\xe2\x80\x99s access to effective behaviour change interventions and empower them to overcome their substance use difficulties, wherever possible through self-management. The business was acquired by LifeWorks in January 2022, and subsequently became part of TELUS Health in September 2022.

Breaking Free now operates within TELUS Health as a distinct business unit. We have a small, inter-connected and mutually supportive team of 9 people. We focus on developing, implementing, and evaluating evidence-based digital interventions for addressing substance use disorders (SUD). Our innovative digital solutions are grounded in robust behavioural science, and their effectiveness has been evidenced by 41 peer-reviewed studies published in UK, US, and Canadian scientific journals.

Currently, Breaking Free operates in three territories and focuses on government and public sector, healthcare and addiction treatment providers, and correctional agencies. In Canada, we have secured provincial-scale contracts in Ontario and Newfoundland & Labrador. In these provinces, our solution is utilized by healthcare service providers and offered direct-to-consumer, allowing people who do not wish to present to treatment services to self-manage their difficulties with alcohol or drugs. In the UK, the Breaking Free solution has been adopted widely by National Health Service organizations, leading addiction treatment providers and local government public health directorates. In the US, our focus has until now been on prisons, and our solution has been deployed by 15 state-level Departments of Corrections and numerous county and city jails.

Opportunity

There is now an exciting opportunity for a Business Development Manager, based in Canada, to join the Breaking Free team to help accelerate our growth across the country. Through leveraging our landmark provincial-scale contracts with Ontario Health and in NL, there are major opportunities in the other provinces of Canada, either to secure similar provincial contracts or to sell Breaking Free directly to healthcare providers including major hospitals, addiction treatment providers, and residential rehabilitation centres.

The role will require you to scope the market opportunities for Breaking Free in Canada and generate new leads. As well as focusing on converting your own leads, you will be able to draw on the support of expert colleagues within the Breaking Free team to assist you in closing the larger opportunities as and when required.

BUSINESS DEVELOPMENT MANAGER (CANADA)

Responsibilities

• Scoping the market opportunities for Breaking Free\xe2\x80\x99s evidence-based digital solution for SUD in Canada beyond Ontario and NL.
• Engaging and meeting with prospective customers, including provincial, regional, and municipal government commissioners and leaders of healthcare and addiction treatment providers, to present the Breaking Free solution.
• Developing and maintaining a strong pipeline of new business opportunities to ensure sales quota target coverage.
• Managing the full sales cycle from beginning the opportunity to successful contracting and handing off to Breaking Free\xe2\x80\x99s operational specialists.
• Collaborating with sales-focused colleagues in the Breaking Free team, where appropriate, to draw on their domain expertise to help convert major opportunities.
• Using Salesforce CRM software to record and track each opportunity journey.
• Supporting the development of channel partnerships and influencing their decision-making process.
• Supporting the efforts of the Breaking Free team to retain our provincial contracts in Ontario and NL.

Qualifications and skills

• Bachelor\xe2\x80\x99s degree in business or a related field preferred, or equivalent work experience required.
• 5-10 years of directly related work experience in a sales focused environment, with a proven track record of success in sales to healthcare providers, public sector organizations or government agencies, ideally selling digital health solutions.
• Full proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Knowledge of Salesforce or similar CRM software.
• High level of motivation, strong presentation skills, an understanding of consultative selling, and the ability to manage the sales cycle effectively and autonomously.
• Strong interpersonal skills, and solid written and verbal communication skills.
• Excellent organizational, time management, and collaborative skills that will allow you to multi-task effectively in a fast-paced environment.
• Professional working proficiency in both English and French preferred.
• Ability to travel within Canada as required.

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LifeWorks