We are looking for an BDC Coordinator to join our fantastic team!
Responsibilities:
As the BDC Coordinator, your goal is to provide exceptional customer service leaving all callers satisfied
Answering online inquires and incoming calls
Keeping accurate and relevant customer information in our system
Performing outbound maintenance calls
Informing customers of outstanding open recalls
Follow-up on all OnStar leads
Provide General Motor's warranty information
Perform fetch campaign calls
Quote Service menu pricing
Requirements:
5 Years Dealership experience
Strong written and verbal communication skills
Highly organized with an ability to learn new skills quickly
Must have MS Word and Excel intermediate skills
Attention to detail
Adhering to all company policies and procedures
Knowledge of the DealerMine system is preferred
What Jim Gauthier Cadillac Buick GMC offers you:
A positive work atmosphere
Health Benefits
Bonus's based on productivity
A competitive pay plan
Signing Bonus for experienced applicant
Take your career to the next level and apply today!
Job Types: Full-time, Permanent
Pay: From $17.50 per hour
Benefits:
Dental care
Extended health care
Work Location: In person
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