Job Description

WHO WE ARE

When it comes to health, we're always looking for ways to push for better. It's why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter's prescription. He knew there had to be a better way. So, he introduced North America's first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.


We aren't just a health and benefits company. We're the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.

We're noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.




Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Reporting to the Manager, Clinical Services & Operations, the Business & Data Analyst, will be a key member of GSC's Pharmacy Operations team. The successful candidate will leverage data analytics and visualization to drive business insights that will strengthen the company's productivity, efficiency, quality controls, customer service and financial results. The position supports key pharmacy line of businesses in both Digital and Specialty streams cross data and predictive analytics.

Work as part of the Pharmacy Operations team, with the opportunity to engage and interact with all functional areas of the organization. Work with operational leaders of the Pharmacy Operations team to assist in defining business needs and delivering viable solutions Assist and liaise with multiple departments during planning, implementation, and completion of new or existing pharmacy initiatives. Produce insights in a manner that business users can clearly understand. Communicate results and educate others through clear reports and presentations. Develop strong working relationships with stakeholders. Stay abreast of analytics and business intelligence trends. Work collaboratively with other data professionals, engineers, architects, and analysts within the business to gather requirements and build solutions for data concepts that fuel a host of analytic models. Support data management strategies and initiatives that will meet the long-term data needs of the organization-

Pharmaceutical Partners Reporting & Analytics -

Leads development, deployment, and ongoing maintenance of reporting & other analytical offerings to support various operational needs. Quantitative results of one-off analytics work to support various senior decision making. Lead ongoing and/or ad-hoc Specialty & Digital Pharmacy requests to strengthen and differentiate Pharmacy strategies and services. Conduct exploratory data analysis to identify trends, patterns, and insights in pharmacy operations data. Design and implement automation of reports and creation of dashboards for the Pharmacy product and drug benefits administration team.

WHO WE'RE LOOKING FOR

University degree in a quantitative field such as mathematics, computer science, engineering, pharmacy, or other health related field. Masters Degree preferred. 3+ years of experience in an analytics-driven role, problem solving and developing data stores and providing data access for business users. Curiosity, self-motivation, and strong sense of accountability and ownership of the processes. Competencies in both pharmaceutical and analytics domains preferred. Ability to process and manipulate large amounts of data. Excellent planning, organizing, and time management skills with strong attention to detail. Advanced Excel skills. Creative thinking and innovation in the field of data analytics. Ability to transform and curate data from multiple sources for the purpose of visualization and advanced analytics. Knowledge of SQL and R, familiarity with databases (e.g., Oracle) and visualization tools (e.g., Power BI or Tableau) Client focused and proven relationship building skills. Excellent interpersonal, communication and presentation skills. Strong analytical and problem-solving skills. Demonstrated facilitation and consultative skills.

NICE TO HAVE:

Understanding of group benefits, insurance industry, and health and benefits administration. Demonstrated success in managing client issues and relationships, some experience in growing relationships with current clients. Bilingualism (French/English)

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that's what it takes to create better health for all. We dare to challenge the status quo. And we're driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That's why we provide a place where you can be inspired, challenged, and rewarded.



Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.



We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn't just about personal achievements, it's about making a
difference together.



Here's to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.


GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn't align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.


Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your resume will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).