Job Description

Location:
Vancouver, BC, CA, V6B 3K9 Burnaby, BC, CA Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA
Req ID: 50504
Jobs by Category: People & Culture, Finance and Corporate Affairs
Job Function: Finance
Status: Full Time
Schedule: Regular

Description

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Help financial leaders and teams solve complex business challenges

Our team and what we'll accomplish together

Join our Finance Assurance & Operations team as a Business Consultant and drive exceptional financial performance through strategic accounts receivable management. In this critical leadership role, you'll oversee our team's resolution of high-risk, delinquent accounts while building collaborative partnerships across diverse stakeholder groups. We're seeking a results-driven professional who thrives on transforming challenging financial situations into successful outcomes.

What you'll do

Facilitate monthly Risk Review meetings for AR portfolios to ensure timely risk assessment and account resolution Report on the collections progress of high-risk accounts to senior leaders in Finance, Controller, and Sales Drive Billing Adjustment Request follow-up with approvers and billing teams for timely processing Support AR team on dispute resolution and escalate to business partners, senior managers to expedite payment collection Manage disputed account data by closing tickets and updating amounts to ensure accurate financial reporting Generate AR reports for large customers for Sales and support teams to monitor overdue accounts Collaborate with Cisco Systems Capital on leasing support for accurate billing and vendor relationship management Maintain TELUS Police Account reporting with Finance Teams for annual accounting Provide AR data for auditor queries to support compliance Backup support for Credit Assessment Manager approvals and BID approvals Engage in strategic initiatives with cross-functional teams for operational excellence

Qualifications

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What you bring

5-7 years in corporate finance, accounting, or business operations with AR/collections experience Proven escalation management and dispute resolution expertise with strong problem-solving skills Business ownership mindset with accountability and results-driven approach Excellent cross-functional collaboration and communication skills, including senior leadership presentation capabilities Advanced proficiency in Excel/Google Sheets for comprehensive AR analysis and reporting Detail-oriented with strong focus on data integrity, compliance, and audit support

Great-to-haves

Experience with TELUS Communications and TELUS Health billing and customer management systems (AX, CBSS, CES, CORE, Knowbility/Smart Desktop, Kenan, SAP, SIMS, Salesforce) Experience in process improvement and documentation Bachelor's degree in Finance, Accounting, Business Administration, or related field





Note: This is a remote opportunity, with the flexibility to work anywhere within Canada.



#LIRemote


Salary Range: $87,000-$131,000
Performance Bonus or Sales Incentive Plan: 15%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:


Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family Flexibility to work in-office, virtually or a combination of both Generous company matched pension and share purchase programs Opportunity to give back to communities in which we work, live and serve Career growth and learning & development opportunities to develop your skills And much more ...

A bit about us

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We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.


You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.


Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.