Job Description

As a member of the healthcare team, the Business Clerk provides clerical, administrative or business support to patients, families and those providing service and/or care. The Business Clerk in Central Scheduling will be the face of RJCHC and must be able to respond effectively to all client inquiries. This role is responsible for providing all aspects of administrative, clerical, reception, and data entry functions related to scheduling and attending client appointments both onsite and in the community. Responsibilities include, but are not limited to greeting clients, attending visits, scheduling onsite and community visits and data entry. They must respond to client and family inquiries and redirect to or obtain information from appropriate staff in clinical programs as required. Functions according to the job description for Business Clerks.Qualifications1. Grade 12 or equivalent
2. Graduate of a Community College Secretarial Program, Office Administration or Business program or equivalent office experience.
3. Minimum of 2 year experience in a Business Clerk role that included scheduling and booking patient appointments
4. Demonstrated proficiency in keyboarding and typing skills (minimum of 40 wpm), which may be subject to testing.
5. Proficient in all MS applications (MS Word, MS Exchange, MS Access, MS Excel and MS PowerPoint)
6. Excellent organizational and problem-solving skills and the ability to prioritize work effectively
7. Demonstrated ability to communicate effectively with clients and families
8. Strong interpersonal and teamwork skills
9. Excellent written and oral communication skills
10. Ability to appreciate the confidential nature of the position.
11.Demonstrated ability to deal with various hospital departments effectively and collaboratively
12. Ability to sit for long periods, requires focused attention using a computer, repetitive keyboarding, repetitive bending and reachingAs a condition of employment, you are required to submit proof of full COVID-19 vaccination to Employee Health Services.

Hamilton Health Sciences