Job Description

As a member of the team, the Business Clerk provides clerical, administrative or business support to patients, families and those providing service and/or care. The Business Clerk functions according to the job description for Clerk. Performs clerical and receptionist functions as follows: provides primary support to Ambulatory Care service providers; accepts booking appointments and maintains scheduling system; pre-registers and registers clients in computer;; prepares daily charts; answers phone calls and relays messages to appropriate personnel; processes physician orders; liaises with patients, families, other health professionals, and physician offices; completes test requisitions, lab requisitions, books tests and enters blood work into computer.

Qualifications

1. Commercial/Business/Secretarial College Diploma/Certificate or equivalent office experience
2. Medical Terminology
3. Experience in dealing with patients and their families
4. Keyboarding 45 wpm
5. Demonstrated knowledge and proficient skill of computer applications (MS Word, MS Excel) including the admissions, registration and community wide scheduling modules (Meditech) and order entry lab module
6. Demonstrated effective communication (verbal and written), interpersonal, public relations and problem-solving skills
7. Ability to set priorities and organize work accordingly
8. Demonstrated ability to work independently
9. Ability to deal with various hospital departments effectively and collaboratively
10. Ability to appreciate the confidential nature of the position
11. Ability to sit for long periods, repetitive reaching, repetitive bending
12. Previous experience in an outpatient setting preferred

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Employee Health Services.

Hamilton Health Sciences