Job Description

Grounded in safety, quality, and ethics, our experts lead their fields and guide our work with rigor, a creative spirit, and vision for growth. We draw from more than 20 technical specialties around the globe and are committed to fostering an inclusive community of diverse talents, backgrounds, and expertise. We're a place to apply your passion and collaborate with top environmental talents on work that's critical to our clients and the communities they support. Join a team that has the environment down to a science.Your OpportunityThe Business Centre Operations Leader (BCOL), reporting directly to the Regional Business Leader (RBL), is accountable for ensuring operational excellence within the business center. This role focuses on achieving key financial objectives, including bottom-line performance, as well as driving overall operational effectiveness and efficiency.Located in British Columbia, preferably within the Lower Mainland, the Business Centre Operations Leader (BCOL) is responsible for attracting, developing, and retaining high-caliber talent, while ensuring the effective management of resources to meet fluctuating workload demands. The BCOL will work in close partnership with the BC Practice Leaders (BCPLs) to achieve financial, talent, and growth objectives.Your Key ResponsibilitiesLead Operations and Drive Business Performance:

• Accountable for continuous improvement and effective management of operational areas within the BC.
• Regularly monitors forecasting, backlog, EVA, WIP, AFDA, DSO and utilization and addresses any issues.
• Leads the BC's annual budgeting process in collaboration with the BCPLs.
• Responsible for proactively identifying underperformance against established targets and developing and implementing improvement plans for underperforming operations within the
• Ensures efficient resource management that is responsive to available workloads.
• Oversees risk management practice related to office matters including employee relation issues.
• Responsible for achieving utilization rate and backlog targets including collaboration with other contributing BCs to drive up overall utilization.

People Leadership:

• Responsible for developing, attracting, engaging and retaining top talent resulting in increased engagement scores and decreased voluntary turnover.
• Establish employee connectedness to leadership by interfacing frequently with employees.
• Partner with BCPLs by conducting quarterly office visits and BC Wide meetings to communicate the vision, business strategy and progress against applicable action plans.
• Drive improvement of employee engagement by partnering with Human Resources to identify issues, prepare engagement action plans and follow through on plans.
• Responsible for recruiting talent to the BC through internal and external talent scans while ensuring appropriate staff mix with line of sight to current and future talent needs.
• Responsible for maintaining the correct staffing level based on current and future workloads.
• Responsible for the overall talent management lifecycle including career development, employee engagement, succession planning, coaching and mentoring, diversity and inclusion, and leadership development for the BC.
• Responsible for managing performance and compensation in accordance with Stantec's compensation philosophy within the BC through year-end conversations, rate review, and STIP/bonus -allocation for the BC.
• Ensure compliance with applicable employment legislation and Stantec's people practices and policies by partnering with Risk Management and Human Resources.
• Direct reports may include Supervisors/Team Leads and administrative staff as appropriate.

Health and Safety:

• Primarily responsible for the health and safety performance within the BC, including the monitoring of leading and lagging indicators.
• Ensure compliance with company safety procedures and regulatory and legal requirements including the Health, Safety, Security, and Environment (HSSE) management system, follows up on COR audits (where applicable) and supports the return-to-work program.

Leadership:

• Act as a thought partner and a source of counsel and advice for the BC.
• Proactively identify opportunities to reinforce and further develop Stantec's high-performance culture with a focus on talent, productivity and financial performance.
• Foster a success-oriented, accountable environment within the BC.
• Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery.
• Support BCPLs through personal involvement in key client relationships, strategic project pursuits and major project leadership within the business center.
• Where appropriate, be a key member or lead account manager for major clients of the BC or business line.

Education and ExperienceA Bachelor's degree in a related fieldMinimum of 10 years' related work, leadership, financial management and consulting experience; or an equivalent combination of education and related experience.Professional registration in related field.If you are ready to take on an exciting new challenge and meet the qualifications outlined above, we encourage you to apply by submitting your resume and cover letter to:Business Center Operations Leader (25000036)Closing date: January 31, 2025.Stantec is a place where the best and brightest come to build on each other's talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

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