Job Description

Description
Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.



Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.



Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Leads and conducts business analysis in order to assess client's business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.



Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches



Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies



Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives



Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.



Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects



Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders



Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up



Experience developing strategies, preparing business cases and cost-benefit analysis



Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement



Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope



Awareness of emerging I&IT trends and technologies



Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills



A team player with a track record for meeting deadlines

Desirable Skills

Experience in the use of information retrieval packages



Knowledge and understanding of Information Management principles, concepts, policies and practices



Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions



Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping



Experience in structured, object oriented and agile methodologies for user requirements



Experience developing performance measures for business analysis evaluation and subsequent follow-up



Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

Experience Requirements

10+ years of extensive experience in the following:


Business Analyst Experience - 50%:


Experience and actual deliverables with a Service-Oriented design related projects

Understanding of systems environments, business analysis and change management in projects or programs related to integrated multi-ministries' government services

Knowledge and experience in preparing detailed analysis and recommendations to ensure compliance with appropriate public sector, industry and international standards on security, privacy and accessibility (

must have)

Ability to assist with the security issues that could impact developed front-end and integrated systems

Experience in producing business and technical documentation and agreements

Experience with architectural framework system, specifically Zachman Framework(must have)

Checkpoints, TRA, PIA, Component architecture, Design patterns (

must have

)

Thorough experience with Logical and Physical Architecture artifacts (

must have

)

Experience and knowledge on how to develop user stories based on engagements with program areas, and drafting acceptance test criteria for developers and testers. Ability to work with DevOps and agile concepts. (

must have

)


Technical Experience - 20%:


Knowledge of theory and principles of systems design and development, programming concepts and languages, and related methods, techniques, practices and standards

In-depth knowledge of WCAG 2.0 Standards and AODA Compliancy levels

Knowledge and experience creating Wireframes, Use Cases, User Stories

(must have)

Knowledge of Large Language Model and Generative AI application

Project Experience - 30%:



Experience with Driver and Vehicle ServiceOntario portal services

(nice to have)

Minimum 5 years experience in creating enterprise architecture documentation; expert level in architectural deliverables, including the following

must haves

below:



Checkpoint/Gating Matrix



Logical and Physical Documentation



Logical and Physical Deployment Models



Business Architecture Approach



Sequence Diagram



Data Flow Diagram



Architectural documents for ACT and ARB approvals


Supplier Comments

From January 5, 2026, the candidate is required to work onsite 5 days a week, fully

MUST HAVES:

Knowledge of Large Language Model (LLM) and Generative AI application 10+ years of exp in BA Knowledge and experience in preparing detailed analysis and recommendations to ensure compliance with appropriate public sector, industry and international standards on security, privacy and accessibility Checkpoints, TRA, PIA, Component architecture, Design patterns Thorough experience with Logical and Physical Architecture artifacts Knowledge and experience creating Wireframes, Use Cases, and User Stories Minimum 5 years of experience in creating enterprise architecture documentation; expert level in architectural deliverables, including the following

must-haves

below: + Checkpoint/Gating Matrix
+ Logical and Physical Documentation
+ Logical and Physical Deployment Models
+ Business Architecture Approach
+ Sequence Diagram
+ Data Flow Diagram
+ Architectural documents for ACT and ARB approvals