Job Description

Description
Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.



Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.



Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Leads and conducts business analysis in order to assess client's business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.



Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches



Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies



Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives



Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.



Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects



Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders



Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up



Experience developing strategies, preparing business cases and cost-benefit analysis



Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement



Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope



Awareness of emerging I&IT trends and technologies



Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills



A team player with a track record for meeting deadlines

Desirable Skills

Experience in the use of information retrieval packages



Knowledge and understanding of Information Management principles, concepts, policies and practices



Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions



Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping



Experience in structured, object oriented and agile methodologies for user requirements



Experience developing performance measures for business analysis evaluation and subsequent follow-up



Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

Experience Requirements

Senior Business Analyst

Experience Requirements





Must Haves:


8+ years' experience in business analysis Demonstrated experience facilitating JAD session Demonstrated experience in unit testing and system testing

Knowledge and Skills:

Creating detailed business analysis documents, user stories, business case Knowledge of native capabilities of the system that needs to provide the functionality of courts case management Business Analysis experience at the specified level in large IT organizations, preferably within an OPS environment Excellent facilitation and presentation skills Excellent analytical, problem-solving and decision-making skills Excellent verbal and written communication skills; Highly developed interpersonal and negotiation skills A team player with a track record for meeting deadlines Proficiency with Microsoft suite including, Word, Excel, Visio and PowerPoint Experience with OPS I&IT Processes, Standards and artifacts Outlining problems, opportunities and solutions for a business Budgeting and forecasting Hands on experience in various project and product delivery methodologies such as: Agile Waterfall Iterative Agile Product management

Resume Evaluation Criteria:?

Criteria 1: Business Analyst Skills = 40 Points

Oral and written communication skills, Interpersonal and consultative skills, Facilitation skills Experience with Service Oriented Architecture (SOA). Demonstrable knowledge of applying formal system development life-cycle (SDLC) methodologies, waterfall and?iterative (agile) Contribute to technical policies, plans, procedures, standards, guidelines, tools, techniques, documentation and?performance criteria for the Integration Framework

Criteria 2: Technical Skills = 30 Points

Programming languages, Common operating systems, Software proficiency Participate in governance working group meetings, analysing, recommending, documenting and implementing?architecture, operational, SDLC and information architecture best practices.

Criteria 3: Communications Skills = 20 Points

?Demonstrated experience in negotiating with business stakeholders on?functional design issues and detailed solution design sessions, negotiating on issues for production Experience in documenting project status reports, project tracking for resources, finances, progress, issues and risks

Public Sector Experience = 10 points

Previous experience working in Government or Public Sector organizations, namely

?Knowledge Transfer:

What needs to be KT:


All documentation relating to the application /functional and technical specifications for systems development. Which?include: design, components, process flows, other documentation that was developed/ updated

To whom:


Project Manager, team members

When:


Knowledge Transfer to occur throughout the project life cycle. 1:1 meetings / team meetings / documentation on SharePoint site Supplier Comments

Closing Time/Date:

2025-12-18, 3:00 p.m. EST

Max submission: 1 (one)

From October 20, 2025, the candidate is required to work onsite 4 days a week and 1 day from home

From January 5, 2026, the candidate is required to work onsite 5 days a week fully

Must Haves:

Experience with Azure cloud technologies.



Figma, HTML, CSS



Creating detailed business analysis documents, user stories, business case



Demonstrated experience facilitating JAD session



8+ years' experience in business analysis


Nice to have:



Experience with user centric website/forms design