Job Description

Candidate Profile Details:

• Degree/Certifications Required: Post secondary, job experience is more important
• Years of Overall Experience: 2-4 years of experience (flexible with more experience)
• Preferred Candidate Background: Banking or financial institution experience is an asset
• Selling Points of Position (CVP): Working with a well known banking client, opportunity to grow within the bank

Summary Of Day-To-Day Responsibilities:
Department Overview :

• Client Merchant Solutions is a unique business within Business Banking at the forefront of many emerging trends in the financial industry, such as e-commerce, payments innovation, and strategic partnerships.
• Client Merchant Solutions provides reliable, flexible, and easy to use e-commerce and Point of Sale (POS) card payment solutions to small business, commercial, and corporate clients.
• Client is the only Canadian fully bank-owned and operated merchant acquirer, managing all debit and credit card transactions for our merchants from authorization through to clearing and settlement.
• This end-to-end capability is a competitive advantage for Client Merchant Solutions, uniquely enabling the bank to meet more of the financial needs of our Business Banking clients.
• As a trusted business partner, Client Merchant Solutions offers a full range of payment processing solutions and payment innovation for all types of businesses, including some of Canada's largest retailers.

Position Overview:

• The Business Analyst position provides critical support to Client's Merchant Delivery team for the effective execution of , major Merchant Customer rollouts and projects involving Client Point of Sale Devices. The selected candidate will collaborate with cross-functional teams to gather requirements, establish project timelines, and serve as the subject matter expert/conduit, ensuring that initiatives are completed on schedule, within budget, and deliver an exceptional merchant experience.
• The Senior Business Program Analyst will be required but not limited to

Job Requirements:

• Demonstrated expertise in identifying and organizing complex project requirements across multiple stakeholders.
• Proven ability to advocate for team requirements and priorities throughout project planning and execution phases.
• Experience in setting targets, defining clear objectives, and developing detailed work-back schedules to meet deadlines.
• Support process documentation, through capturing and documenting processes and procedures to support different teams within Merchant Solutions Group.

Must-Have Hard Skills:

• Proficient within MS Office - Excel and Project
• Strong requirements gathering skills

Soft Skills:

• Strong documentation skills
• Strong organization skills
• Strong time management skills
• Strong communication skills (written and verbal)

Nice-To-Have

• Vendor management experience, considered an asset
• Prior banking or financial institution experience
• Experience with "point of sale" projects

Job Details
13749
Contract
13 months
Toronto
38.00 CAD
Recruiter
Arshdeep Kaur
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Skills Required