Job Description

Requisition ID: 237260



Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



The Business Analyst is the main liaison between the business stakeholders, the technology development teams in IT&S as well as our vendors, responsible for ensuring the business requirements and solution vision are clearly documented and developed to meet the needs of the stakeholders.


Manages and provides oversight for work within a project team, ensuring all assigned tasks are completed thoroughly, accurately and within assigned time frames.


Provides support/guidance with testing requirements, implementation, and manages transitioning the change to a steady state maintenance function.


Provide a very high level of professional service to customers (both internal and external) consistent with Scotiabank's core values.

Is this role right for you? In this role you will:

Ensure the end-to-end process is fully analyzed and documented which include all delivery channels, affected processing units and technologies Ensure requirements are clearly, accurately and thoroughly documented. The requirements need to be understood for both system changes and/or process changes and that there is value and consistency added to the user/customer experience. Experience must include both Waterfall and Agile. Creation of Business Cases including cost/benefit analysis to ensure quantitative and qualitative benefits are achieved. Manage timely and accurate delivery of tasks for assigned projects through all stages of the project life cycle from concept to implementation. E.g., scope work effort, track task to a project plan, map process flows, document requirements/stories, liaise with Business, Development and Vendors, Test Validation/Defect mitigation, Communication plan execution, etc., ensuring that the Senior Manager and/or Project Lead are kept informed of all unresolved issues, other areas of concern and any other deviations from plans through timely and well documented reporting. Activities include cost/benefit analysis, data analysis, impact analysis, process analysis, preparing detailed documentation of requirements for systems/process changes, and preparation of instructions/training material for users Ability to perform project management tasks including the creation and monitoring of project plans and tasks to drive the delivery of the project to successful implementation Manage work and tasks with development and other stakeholders and ensures system requirements are realized. Develops, maintains and enhances relationships with management within service, product, development and delivery areas in the execution of projects.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have.

The incumbent must be a creative problem solver, self-starting, results-oriented and highly motivated individual with very good analytical skills to apply their knowledge to assist in the resolution of complex business problems and work in an Agile Environment. Demonstrate effective leadership skills, including the ability to assume end-to-end ownership on behalf of the Product Owner during project execution, knowing when to assume responsibility for the related project deliverables, or seek approval. Strong verbal and business writing skills: with the ability to communicate effectively with different audiences and levels: - e.g. Channel management; developers and management; internal business clients, and external vendors. Skilled in the project lifecycle, its various methodologies and expected outputs. Advanced analytical and problem-solving skills.

Nice to have:

CBAP or other BA Certification CSPO/PSPO; CSM/PSM; PMP Work experience in a financial services industry, preferably back-office environment Experience with back-office systems (e.g. iFAST, AWD) Experience with front office systems such as Sales Force Good working knowledge of MS Project, MS Office and MS Visio

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. Upskilling through online courses, cross-functional development opportunities, and tuition assistance. Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration. Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons.




Location(s): Canada : Ontario : Toronto



Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.