Job Description

Business Analyst
Primary Location: Toronto, Ontario
Hybrid position
V-Soft Consulting is currently hiring for a Business Analyst for our premier client in Toronto, Ontario.
Education and Experience
Must have:

• Experience with Agile, Scrum, and/or Waterfall methodologies.
• Proficient in conducting Joint Application Development (JAD) sessions and brainstorming workshops for large web-based applications and data analytics solutions.
• Skilled in eliciting, analyzing, and documenting functional and non-functional requirements, business rules, use cases, and user stories.
• Demonstrated experience working with Subject Matter Experts (SMEs) in a large project setting.
• Writes user stories using standard formats with acceptance criteria.
• UX/UI experience.
• Excellent verbal and written communication skills.

Functional Skills (35%)

• Ability to break down complex problems into manageable components.
• Demonstrates structured thinking and logical analysis.
• Understands how to identify process inefficiencies and recommend improvements.
• Defines clear acceptance criteria.
• Collaborate with product owners, solution architects and developers to refine backlog items.
• Uses data and stakeholder input to validate assumptions and decisions.
• Technical Skills (30%)
• Proficient in tools such as Microsoft Office Suite (Word, Excel, PowerPoint, Visio), MS Teams Azure DevOps.
• Experience creating business process diagrams, activity diagrams, and workflow models using tools like BPMN, Visio, or Power Designer.

Communication Skills (30%)

• Facilitates workshops, meetings, and walkthroughs effectively.
• Translates technical concepts into business language and vice versa.
• Demonstrates ability to work under pressure in fast-paced, evolving environments.
• Adapts to changing priorities and project scopes.
• Delivers high-quality outputs on time.
• Builds trust and maintains strong communication with diverse stakeholders.
• Manages conflicting priorities and expectations diplomatically.

Public Sector Experience (5%)

• Demonstrated experience working with Subject Matter Experts (SMEs), especially in public sector environments.
• Familiar with accessibility (e.g., AODA), privacy, and UX design.
• Experience navigating complex organizational structures and approval chains.

Interested?
Qualified candidates should send their resumes to hdaram@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit or call (844) 425-8425.
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Skills Required