Job Description

Summary of Duties:

Reporting to the Director, Project Management Office (PMO) and Operational Excellence (OE), the Business Analyst will be responsible for supporting the implementation of business/clinical information systems and implementing efficient and effective business processes. The Business Analyst will work closely with members of the PMO team to implement assigned projects in alignment with PMO methodology and standards, and collaborate closely with Technical Services and Client Services departments to ensure successful project implementation and effective transition to ongoing support. This individual will apply analytical knowledge and business experience to identify and document business requirements, workflows, functional requirements, use cases, test and training plans in collaboration with stakeholders. The Business Analyst will be responsible for managing assigned tasks on large scale projects and/or leading design and implementation of projects of moderate complexity and small/medium scope.

Specific Responsibilities include the following:

• Elicit and document business requirements in collaboration with clients and stakeholders, and ensure requirements align with corporate privacy, IT and security policy and standards;

• Develop and document detailed business requirements and system specifications and validate specifications with key stakeholders;
• Document current and future state workflows, identifying and mitigating impact of revised workflows on current operations;
• Analyze current processes within Information Services, and recommend, obtain buy-in and implement process enhancements;
• Lead, develop and manage test plans for unit, functional, integration, interface and user acceptance testing. Track enhancements and bugs, collaborate with Project Manager and vendor to resolve issues;
• Establish excellent working relationships with project team members, clients, software vendors and internal IS Subject Matter Experts
• Contribute to/create project life cycle documentation, including Project Charter, Project Plan, Go-Live Authorization document, Closing document;
• Report project status in alignment with PMO standards;
• Complete business analyses as assigned and recommend opportunities for continuous improvement; and
• Contribute to the ongoing development and refinement of PMO standards and methodologies.
• Develop and maintain project templates and relevant documents
• Provide secretariat support to working group and workstream meetings
• Prepare project status reports
• Track, monitor and report on project plan deviations to the Project Manager
• Identify, prioritize, and track project issues and risks, escalating to Project Manager when appropriate
• Collecting project benefits KPIs and conduct analysis

Qualifications/Skills:

• University degree required. Degree in Engineering, Health Discipline, Computer Science, Business or related field is preferred.
• Business Analyst designation (completed or in progress) preferred.
• Minimum 5 years of project experience, working on technology system implementation is required.
• Minimum 3 years of experience as a Business Analyst is required. PMO environment experience preferred.
• Sound knowledge of project management is required.
• Healthcare industry experience is an asset.
• Experience with MS Office with proficiency in Excel, PowerPoint, Project and Visio
• Excellent analytical, writing, presentation, problem solving and interpersonal skills
• Experience with vendor and team relations
• Self-motivated, detailed oriented and ability to manage deadlines effectively
• Ability to multi-task and prioritize tasks across multiple projects
• Able to impact and influence others to obtain critical information in a timely manner
• Able to facilitate meetings and manage change effectively
• Project Management Professional (PMP) certification is an asset

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital\'s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

Sunnybrook Health Sciences Centre