Job Description

The successful candidate will be responsible for:

• Accountable for the development of business process design standards, practices, tools and templates to support enterprise projects and business process improvement initiatives
• Accountable for the documentation of business requirements, process design deliverables, solution selection tools, use cases, test cases and functional specifications
• Collaborates with project team members to assesses project and/or process scope to properly identify people, process, and technology impacts
• Conducts meetings/facilitated workshops to elicit both functional and technical requirements
• Collaborates with stakeholders to ensure requirements are clear, complete, and aligned to business objectives
• Acts as liaison between business and technology teams to ensure business requirements are well understood
• Conducts market research, identifies, and proposes viable solutions and facilitates solution selection with vendors; ensures related business, technical and hardware needs are addressed
• Designs test plans and scripts to support UAT and Pilot activities
• Coordinates stakeholder involvement in UAT and Pilot activities; summarizes feedback and facilitates changes to solution design, as required
• Collaborates with project team members to ensure process design deliverables provide required inputs to organization change management and training activities
• Collaborates effectively with PMO and project team members to provide process design subject matter expertise; actively participates in project lessons learned activities and contributes to PMO knowledge repository and continuous improvement efforts
• Provides guidance and support to stakeholders, identifies, and navigates risks and/or issues as they arise and acts as a solution champion
• Collaborates with business and technology teams to ensure the solution is delivered according to documented requirements and successfully integrated into Cassels operations.
• Provides status updates on project related tasks, supports, and participates in PMO activities and forums to effectively manage resources and organizational change across the Portfolio
• Contributes to Cassels PMO Knowledge repository by providing deliverables, approaches, templates, lessons learned and recommendations for continuous improvement
• Acts as a process design \xe2\x80\x9cmentor\xe2\x80\x9d as required, to Jr PM\'s, Project Coordinators and Assistants in the PMO

The successful candidate must have the following education, experience and/or demonstrated skills:

• Post-secondary education in business analytics, business administration, information technology or a related discipline, or equivalent work experience. A post-graduate education is considered an asset
• Certification in Business Analytics or Business Process Management preferred (CBAP, PBA, BPM, Six Sigma, Lean)
• 3-5 years related experience in business analysis and/or process design and, project delivery in the public or private sector
• Strong interpersonal, relationship management and communication skills (both written and oral)
• Knowledge of project delivery practices and standards across the project life cycle
• Ability to manage multiple projects and initiatives, prioritizing conflicting priorities with limited resources, and successfully meeting project objectives
• Proactive, positive approach and solution oriented
• Project Management Professional (PMP), an asset
• ProSci certification and/or experience in Organizational Change Management (OCM), an asset
• Advanced knowledge of Visio preferred
• Advanced knowledge of MS suite of products (Word, Excel, PowerPoint, Outlook)
• Professional Services/Consulting experience, an asset

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