Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O)
Solid understanding of QA concepts, methodologies, testing principles and processes in testing of ERP and CRM solution
Strong knowledge and experience of:
o Use case generation, automated and manual testing, and bug lifecycle management
o Bug tracking and test case management tools (JIRA, Azure TFS)
o API testing (JSON, REST), using tools such as Postman and JMeter (performance testing, and writing scripts)
o CRM test automation and Dynamics 365 specifically
Experience/Knowledge about ERP implementation methodologies and strong analytical acumen.
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
Strong communication skills to participate in team discussions, ability to explain complex technical terms for a non-technical audience, make recommendations and document/explain work