Job Description

Position Information

Title

Business Analyst

Job Status

Regular Full Time

Position Overview

The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be "The Healthiest Small City in the World", with five key priorities to be a City for People, a Resilient City, a Vibrant City, a Connected City and a Prosperous City.

The Corporate Services Department - Information Technology Division is looking for a regular full-time Business Analyst.

Responsibilities

Reporting to the Manager, Enterprise Platforms, you will perform complex analytical work conducted in response to a wide range of user requirements, which encompasses all phases of business applications configuration, procedure documentation and operation related to the Division's business applications systems. You will play an integral role on a core system replacement transformation involving business permitting and licensing. You will manage, liaise, gather and document business application, systems and user requirements, provide advice and recommendations, collaborate with internal and external design teams and develop technical solutions to meet business requirements. You will define backlog stories, document solutions, update technical manuals, provide training documentation and support the business units.

Requirements

You will possess a Degree or Diploma in Computer Science or Business Administration in computer-related disciplines and a combination of formal Agile Development or Scrum Master Certification, and two or more years of related experience with technical writing supporting requirement gathering documentation, or an equivalent combination of training and experience. Your technical experience will include system requirement gathering, system/business workflow design methodology, system procurement, agile methodology, and project management fundamentals. In addition, your excellent organizational skills, ability to prioritize workloads and meet deadlines, and proven interpersonal skills in establishing and maintaining effective working relationships (particularly facilitating multidisciplinary teams and 3rd party vendors) will ensure success in this position. Knowledge of Municipal applications and expertise in tools such as JIRA, Confluence & LucidChart would be an asset.

Shortlisted candidates may be required to complete standardized tests or exercises to demonstrate their applicable skills and knowledge.

Compensation

$46.07 - $54.44 hour
(Pay Grade 26 - January 2024 rates)

Hours of Work

Any 7 consecutive hours between 7:00 a.m. and 11:00 p.m., Monday to Friday, and may also be scheduled for a regular shift on Saturday between 8:30 a.m. and 5:00 p.m., exclusive of meal breaks. The City of North Vancouver currently works on a compressed work schedule with one scheduled day off (Monday or Friday) approximately each three-week scheduling cycle.

Additional Information

How to Apply

If you're passionate about making the City of North Vancouver an even greater place to live, work and play, apply online through the Career Portal at

www.cnv.org

by

October 23, 2025

.

We are committed to being an inclusive employer-- one that reflects the diversity of our community and values the unique contributions of each person.

Guided by our core values and Council' s vision for an open and inclusive city, we work to create respectful, safe, and accessible workplaces. We regularly review and improve our hiring practices
to help identify and remove barriers. Through ongoing learning, we continue to address any that remain.

We welcome applications from all qualified candidates. If you need an accommodation during the selection process, or are having trouble completing or submitting your application, please contact us at

hr@cnv.org

. We' re here to support your full participation.

Thank you for your interest in the City of North Vancouver.
We respectfully acknowledge that we live and work on the traditional and unceded territories of the S? wx? wu7mesh Uxwumixw (Squamish Nation) and s? lilw? ta? (Tsleil-Waututh Nation). The City of North Vancouver is committed to Reconciliation with these Nations, who have lived on these lands since time immemorial.