Business Analyst

Markham, ON, Canada

Job Description


Johnson & Johnson Vision, part of the Johnson & Johnson Medical Devices Companies, is hiring a Business Unit Analyst in Markham, Ontario. At Johnson & Johnson Vision, we have a bold ambition: to change the trajectory of eye health. That’s why, through our operating companies, we’ve developed solutions for every stage of life—to help people see better, connect better and live better. We partner with eye care professionals to provide some of the world’s leading products and technologies to address refractive error, cataracts, dry eye, and beyond. We are committed to using our reach and size for good and strive to put quality eye care within reach of everyone, everywhere. Visit us at www.jjvision.com. Follow @JNJVision on Twitter and Johnson & Johnson Vision on LinkedIn.
The Business Analyst position touches a number of processes critical to the day-to-day operations of J&J Vision Canada. Primary responsibilities include the management of tailored pricing programs, field sales quota calculation and deployment, quarterly commission calculations, and maintaining sales tools used daily by field sales and the management team. In addition to delivering key insights by brand, channel, region, and customer to drive business strategies in the organization, the Business Analyst will assume a leadership role in the creation of Customer Relationship Management (CRM) and Marketing Automation capabilities for J&J Vision, allowing us to individually tailor our marketing message to each patient throughout the sales cycle.

Key Responsibilities:

Maintain key reports and processes that drive decisions on overall strategy, investment, customer-facing programs, sales targets and compensation
  • Prepare and analyze weekly/monthly reporting on business sales results (by brand, channel, region, etc.), clearly identifying key trends, insights, and opportunities.
  • Prepare and analyze quarterly and annual reporting on market data (Market Share data, rebate redemption) pulling out key insights.
  • Management of our key customer discount program (myADVANTAGE) tracking quarterly, by-customer target achievement, and assigning the appropriate pricing for the following quarter. Also responsible for the annual deployment, tracking, and archiving of customer contracts (via external relationship with DocuSign), and the deployment of monthly + quarterly e-mail statements to program participants.
  • Quarterly deployment of national, by-customer growth targets down to the territory level.
Quarterly Field Sales and Key Account Manager commission calculations.

Field Sales Tools + Automation Capabilities Lead:

  • Update sales tools and dashboards used daily by the Field Sales in pre-call planning and in customer-facing meetings.
  • Lead Electronic Data Interchange (EDI) integration.
  • Internal technical lead for Customer Relationship Management (CRM), and Marketing Automation capabilities, allowing individual tailoring of marketing messages, by consumer, throughout the sales cycle.

Collaborate with broader team for analytic needs

  • Support Sales and Management team to prepare ad hoc reports and analysis.
  • Collaborate with Strategic Accounts team to discuss sales trending and account initiative impact on sales
  • Collaborate with Finance to discuss business results and forecasting requirements.

Qualifications

Education:

  • Bachelor’s degree, Finance, Accounting, Business, Mathematics, or Statistics

Experience and Skills:

Preferred:

  • 1-3 years of professional analytical experience is an asset; this includes: problem identification, data-gathering, analysis, solution and implementation.

Other:

  • Demonstrates strong analytical skills and the ability to clearly communicate complex issues and solutions.
  • Track record of creating and implementing key process improvements
  • Knowledge / understanding of:
  • Business concepts & issues
  • Complex market issues and channel dynamics
  • Organization dynamics
  • Intra-company differences
  • Ability to work independently with little guidance and supervision. Demonstrates high degree of initiative and adaptability to change.
  • Ability to multitask in a faced paced environment and to collaborate across different functions and countries
  • Ability / experience to conduct formal and ad-hoc presentations to cross-functional partners.
  • Cultivates new insights, challenges the status quo and sees the possibilities.
  • Optimally communicates across all levels – both in writing & verbally.

Technical proficiency requirements:

  • Strong computer and Microsoft Office skills including advanced Excel (pivot tables, v-look-up, macros), and PowerPoint.
  • Demonstrates strong understanding of ERP/ Business Warehousing software i.e. SAP, Cognos, Tableau

Required Travel– 5% (within North America)

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of full COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com. Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees to have the opportunity to achieve their potential.

Primary Location
Canada-Ontario-Markham-200 Whitehall Drive
Organization
Johnson & Johnson Inc. (7695)
Job Function
Sales
Requisition ID
2206067744W

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Job Detail

  • Job Id
    JD2028321
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Markham, ON, Canada
  • Education
    Not mentioned