Banking Client is seeking a Business Analyst - IT - 4 to support its IT Service Management team's ongoing initiative to re-engineer Service Management processes and implement robust tooling. This role is ideal for a professional with strong experience in Change/Release Management, DevOps integration, CI/CD pipeline automation, and ServiceNow. A successful candidate will bring a strategic mindset, governance knowledge, and a hands-on approach to driving automation, compliance, and service excellence.
Job Role: Business Analyst - IT - 4
Job Location: Toronto, ON/Hybrid
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