Job Description

BUSINESS ANALYST

Requisition #:

R25-3387 (RQ00419)

Location:

Hybrid (Toronto, ON)

Engagement Type:

Contract

Number of Resources required:

2

Term:

2025-11-17 to 2026-03-31 with possible extension

Rate (Daily):

Up to $601.75 per diem (equivalent to $83.00/hour) / Commensurate with related experience and market competitiveness

Hours per day:

7.25

Security Screening:

Standard (Criminal Record Check)

Submission Deadline/Closing Date:

October 28, 2024 (2:00 PM Eastern Time)

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Tri-global Solutions Group Inc. is seeking two (2) Business Analyst to join our talented Service Delivery team at Ontario Health.

WORK MODEL: The successful candidate is required to work up to 3 days a week (subject to change) onsite at 525 University Ave, Toronto, ON and remotely (from home) the remainder of the time.

Please review the project overview, description of services, and requirements below. If you meet the requirements and are interested in submitting for this role, please reply to this job posting.

If you know other consultants who may be interested in this opportunity kindly share this job posting.

Thank you.

Tri-global Solutions Group Inc.

Website: https://tri-global.com

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PROJECT OVERVIEW

Job Title:

RQ-2025-008840 - 2X Business Analyst - Intermediate

Department:

Digital Excellence in Health

DESCRIPTION OF SERVICES

As part of the refreshed digital health and data strategy, Ontario Health will make a concerted effort to leverage new and existing digital solutions, as part of a clinically led change program, to make tangible improvements to how frontline providers work and contribute to bringing joy back to clinical practice.

Frontline providers, particularly in primary care, report administrative burden as one of the leading causes of burnout, worsening the health human resource strain, leading to more Ontarians being unattached to primary care and increasing utilization of walk-in clinics and emergency departments.

The purpose of this request is to acquire resources with knowledge of Digital Health Standards (e.g., HL7 FHIR) to collaborate with others in delivering standards components outlined in the Digital Health Standards (DHS) Program Workplan.

Responsibilities:

Lead business process analysis to identify, evaluate, and optimize workflows supporting strategic and operational objectives

Prepare reports, presentations, and briefing materials to support planning, decision-making, and partner communications

Maintain up-to-date knowledge of Ontario Health products, policies, and digital health standards to support team and interest-holder alignment

Analyze and resolve issues related to data quality, governance, and accessibility across standards initiatives

Conduct partner engagement to gather requirements, support adoption, and promote interoperability

Collaborate with cross-functional teams to align standards initiatives with broader portfolio goals

Facilitate and support committees and working groups by coordinating meetings, agendas, and decision tracking

Develop and maintain documentation artifacts including charters, project logs, process maps, use cases, and training materials

Work with different partners and subject matter experts from different backgrounds (clinical, business, and technical).

MANDATORY REQUIREMENTS (Candidate must meet all requirements below)

Bachelor's degree in Business, Health Information, or related discipline (or equivalent experience)

Minimum 7 years of experience in business process analysis, solution adoption, and change management

Proven experience in data analysis, business intelligence, and process mapping techniques

Demonstrated ability to manage multiple projects and deliver results under tight deadlines

Extensive experience in partner engagement and facilitation for digital health initiatives

Strong knowledge of healthcare data standards and terminologies (e.g., HL7 FHIR , SNOMED CT, LOINC)

Excellent communication skills both verbal and written, and strong partner engagement skills

Strong problem-solving, analytical thinking, and decision-making capabilities

Required Skills:

Proven experience in business process analysis, workflow optimization, and documentation

Proficiency in data analysis, business intelligence, and solution development lifecycle

Research and analysis

Communication and collaboration

Partner management

DESIRABLE REQUIREMENTS (Nice to haves)

Proficiency with Microsoft Products, with a preference for candidates that have experience with Microsoft based cloud tools (e.g., Microsoft Office 365)

Proficiency in process mapping techniques and solution development lifecycle

College/University undergraduate degree in Business, Health Information or related discipline from a recognized institution or equivalent experience

Knowledge of Healthcare Information Systems used throughout the province of Ontario

Knowledge of Ontario's healthcare landscape

Ability to readily identify, assess and mitigate implementation and adoption issues

Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills

A team player with a track record for meeting deadlines

NOT FOR YOU?

Check out our other opportunities at https://tri-global.com or follow us on LinkedIn. We thank all candidates in advance. Only candidates selected for an interview will be contacted.

WHY WORK WITH TRI-GLOBAL?

- Empower positive change by enabling our clients to revolutionize innovation and technology, elevating them to a higher level of excellence and efficiency.

- Join an exceptional and committed team that redefines the landscape, forging a distinctive path towards success.

- Engage in stimulating and captivating projects that push boundaries and keep you constantly motivated.

Job Type: Full-time

Pay: Up to $83.00 per hour

Benefits:

Work from home
Application question(s):

WORK MODEL: The successful candidate(s) will work 3 days per week onsite (subect to change) in Toronto, ON and 2 days per week remotely (from home).

Please acknowledge acceptance of the Work Model

Education:

Bachelor's Degree (preferred)
Experience:

working in or for the public sector: 2 years (preferred) business process analysis, solution adoption & change mgmt: 7 years (required) data analysis, business intelligence, process map techniques: 7 years (required) manage multiple project/deliver results under tight deadline: 7 years (required) Strong knowledge of healthcare data standards &terminologies: 4 years (required) HL7 FHIR , SNOMED CT, LOINC: 4 years (preferred)
Work Location: Hybrid remote in Toronto, ON M5G 2L3