Job Description

On behalf of our client, a leading Canadian financial institution, we are seeking an Expert Business Analyst to join the Strategy & Process - Operational Resilience team. This role supports new regulatory compliance initiatives and addresses critical gaps across business continuity and change management. The successful candidate will bring deep experience in financial services, exceptional communication skills, and the ability to manage multiple priorities while collaborating across stakeholder groups.
Advantages

• Join a high-impact team addressing key operational resilience priorities
• Gain exposure to senior leadership and cross-functional business units
• Contribute to transformation initiatives within one of Canada's Big 5 banks
• Potential for contract extension based on performance and business needs
• Hybrid work arrangement with a predictable in-office schedule

Responsibilities

• Serve as a liaison between business stakeholders and technical teams to ensure alignment of technology solutions with business strategies
• Gather and translate business requirements into detailed documentation for development teams
• Analyze and optimize business processes, identifying areas for improvement and increased efficiency
• Conduct cost-benefit and ROI analyses to support business decisions
• Provide support for complex business processes and multiple concurrent projects
• Support initiatives related to business continuity, disaster recovery, and operational resilience
• Engage with directors and senior leaders across business lines to deliver timely insights and updates

Qualifications
Must-Have:

• Minimum 5 years of experience in a Business Analyst role within financial services
• Strong understanding of Canadian banking products and regulatory frameworks
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) and Visio
• Excellent verbal and written communication skills with the ability to influence stakeholders at all levels
• Experience working within a Big 5 bank is highly desirable

Nice-to-Have:

• Knowledge of or experience in:

oDisaster Recovery
oBusiness Continuity Planning
oOperational Resilience

• Post-secondary education in Business, Finance, IT, or a related field
• Professional certifications such as CBAP, CCBA, or PROSCI

Soft Skills:

• Strong interpersonal skills and the ability to manage multiple priorities
• Detail-oriented with strong analytical and problem-solving skills
• Adaptable and collaborative team player in fast-paced environments

Summary
This contract role offers a unique opportunity to be at the forefront of operational resilience and regulatory compliance within Canada's banking sector. If you are a strategic thinker with a passion for business analysis and transformation, we invite you to apply and make a meaningful impact in this dynamic environment.
Please note: Background checks will be conducted within the first 30 days of onboarding. A grace period will be provided for completion.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.