Job Description

Attendance: Hybrid



Employment Category: Manager



Type of Contract: Permanent

The Business Analyst Director is a strategic leadership role within the New Products and Activities team at National Bank Capital Markets. This position is central to value delivery, bridging business stakeholders and technical teams to ensure business requirements are translated into actionable solutions.


You lead a team of business analysts, driving organizational growth, efficiency, and innovation through the analysis of business processes, identification of opportunities, and development and implementation strategies including testing. Your role has a direct impact on project time-to-market and supports the advancement of business capabilities toward target architectures. Additionally, you are responsible for building and governing the Capital Markets process, business and regulatory requirements repository.

Your Job

Supervise, mentor a team of business analysts, providing guidance, regular feedback, and professional development opportunities. Establish work method standards and ensure their application. Foster a collaborative and innovative environment where analysts are empowered to share insights and best practices. Coordinate the collection and validation of business and functional requirements for multiple projects. Ensure requirements are clearly communicated, understood, and implemented in project deliverables. Promote adoption of best practices, methodologies and tools in business analysis. Develop a capital markets process, business and regulatory repository and implement its governance. Identify and manage risks related to project scope, timeline, resources, and stakeholder engagement.

Your Team

National Bank Financial Markets is a leading financial services firm offering Investment Banking services to a diverse clientele, including corporations, institutional clients, and governments. We have offices in Montreal, Toronto, Calgary, Vancouver, New York, London, Dublin, Hong Kong, and Paris. The New Products and Activities group is looking for a Business Analyst Director to expand its team of passionate professionals in Montreal.



This position reports to the Managing Director and Head, New Products and Activities. The broader team is composed of about thirty colleagues. Together, you contribute to the delivery of new products, regulatory initiatives, and optimization projects.


Proximity to traders, risk management solution specialists, as well as the close and constant collaboration with various highly specialized sectors of Capital Markets, allows for a comprehensive understanding of key processes and the capital markets ecosystem.


The team stands out for its dynamism, agility, and knowledge of the activities of the Capital Markets sector and the sub-processes that support their activities.

Your Work Environment

As a director, you primarily work in a hybrid mode or from the office, with occasional travel to meet with colleagues, stakeholders, or to attend industry events. You strike a balance between strategic oversight and direct involvement in key projects. This position is based in Montreal.

Basic Requirements

Bachelor's degree in Business Administration, Information Systems, Finance, or a related field (Master's degree preferred). Business analyst certification 10+ years of experience in business analysis, with at least 2 years in a supervisory or managerial role. Strong understanding of business process modeling, requirements gathering, and stakeholder management. Strong understanding of capital Markets Proven experience leading cross-functional teams and complex projects. Excellent analytical, problem-solving, and decision-making abilities. Excellent communication, presentation, and interpersonal skills. Experience with Jira, Confluence, data analysis tools, project management software, and business intelligence platforms.

Your benefits

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
Health and wellness program, including many options

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Opportunities to get involved in community initiatives

Telemedicine service

Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!



Additional required languages: English, French



Skills: Change Management, Financial Analysis, Leadership, Organization Skills, Process Optimization, Project Management, Stakeholder Engagement, Business Acumen, Detail-oriented, Strategic Thinking, Quality-oriented, Agility, Effective communication, Innovation