Job Description

Competition # : 37061

Department: Service Nova Scotia and Internal Services

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: 11/7/2022 (Applications are accepted until 11:59 PM Atlantic Time)

Who We Are

The , a division of Service Nova Scotia and Internal Services (SNS-IS) is a team within government, and we are putting people first. We are called a " " service for a reason - because we are helping government work the way that people expect things to work these days.

Our team is large, diverse, and passionate about making a difference in peoples' lives. We believe in user-centered iterative digital service design, and practice . Working at the NSDS means you will be a part of a team whose work makes a difference through designing, continuously improving and delivering the programs and services people need, alongside caring, compassionate, highly-skilled people.

In the Service Design and Delivery division of the NSDS, we work in small, agile teams of designers, technical collaborators and agile practitioners. We build minimal viable products, then iterate - always asking how we can make things better for users who are at the center of everything we do.

The scale and scope of what NSDS is responsible for may surprise you. We use the latest technologies and best practices and collaborate with public and private sector organizations to ensure we remain current, open-minded, and flexible while delivering quick, efficient, reliable, and effective technology-enabled business solutions to our clients - identifying new opportunities to better integrate the organizing together along the way.

At the NSDS, we don't just accept difference - we celebrate a supportive culture of diversity, inclusion and belonging!

The people who use government programs and services come from all walks of life. It is important that the NSDS reflects the people that we serve - so we can deliver better, and more accessible, and inclusive public services. We work hard to create an environment where different perspectives and experiences are valued. We are committed to helping diverse talent thrive.

About Our Opportunity

Reporting to the Manager of Service Design & Delivery, you are responsible for the continued evolution of the business application and support processes to ensure the overall solution and supporting technology continues to meet strategic and operational goals of the programs served, meets user needs, and provides better outcomes for Nova Scotians in a digital era.

As the Business Analyst, you will:

• Be part of a multi-disciplinary team working alongside analysts / designers, developers, and service operations,
• Be a subject matter expert in business requirement and system analysis,
• Utilize both your business and technical expertise to understand and communicate business requirements while being a champion for continuous improvement,
• Work collaboratively with business partners, as well as the application delivery and support team to understand business objectives and to make recommendations for the most effective ways to use information technology to improve service delivery and effectively achieve business objectives,
• Identify solutions and assist with the implementation of strategic business process improvements to realize program and operational efficiencies, improve client service, and attain strategic goals,
• Understand and work effectively throughout all phases of the System Development Life Cycle (SDLC), performing tasks ranging from requirements elicitation, analysis, design, prototyping, testing (functional / integration / user acceptance), and providing ongoing system support,
• Coach and mentor team members,
• Contribute to data models design, and write SQL to migrate, convert or extract data,
• Collaborate with application delivery and support team to identify, investigate, plan, and resolve service issues.

You will find this position attractive if you are an innovative and team oriented professional with a strong desire to contribute to the effective design and delivery of business applications in a digital era.

Qualifications and Experience

To be successful in this role, you have graduated from a recognized university with a Bachelor of Science degree in Computer Science, plus a minimum of three (3) years related experience; or graduated from a recognized Information Technology Diploma program in addition to three and a half (3.5) years' experience, or an equivalent combination of training and experience.

You can demonstrate, with experience, the following qualifications:

-Solid understanding of business analysis and project management methodologies, and possess strong organizational and planning skills,
-Exceptional interpersonal, consensus and team building skills, with the ability to interact effectively and develop relationships with business partners, team members, and contracted staff,
-Exceptional Interviewing, analysis, and report writing skills,
-Plan, facilitate and lead workshops with internal and external participants, and facilitate decision making with the business,
-Lead and complete the preparation and documentation of business requirements, business process definitions, workflow processes and data models, system specifications, and implementation plans,
-Developing and launching digital products to customers using principles of user research, usability design, analytics, accessibility, and agile development.
-Provide expertise and advice on behalf of clients to development and technical specialists,
-Experience with Oracle (18c), PL/SQL, and writing SQL scripts,
-Knowledge of system and data security,
-Knowledge of software architecture, networking, and communications,
-Involvement in all phases of the System Development Life Cycle (SDLC), including requirements elicitation, analysis, design, prototyping, writing technical specifications, test planning, test execution and facilitation (functional / integration / uat), and providing post-production support,
-Problem solving, analytical thinking, decision making, and ability to manage complex and sometimes competing needs.

The following will be considered as asset qualifications:

-Expertise in Design Thinking and/or Human-Centered Design
-Business Analysis and/or Project Management training or certification

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. to learn more about our various benefits offerings and eligibility criteria.

Working Conditions

• Normal work week is 35 hours/week, 7 hours/day
• May be required to work overtime on occasion

Additional Information

This competition will be used to fill two positions:

• 1 permanent position
• 1 Term position

Please note, this is expected to be a Term status position with an end date of July 13, 2024; however, the position status ("term" "temporary" or "casual") is dependent on the start date of the successful candidate.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• Department specific flexible working schedules

Pay Grade: PR 14

Salary Range: $2,563.74 - $3,121.84 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.