Job Description

Job Summary

We are seeking a detail-oriented and customer-focused Associate to support day-to-day operations in a high-value retail environment. The role involves assessing incoming items, providing accurate evaluations, managing transactions, and maintaining strong client relationships. The successful candidate will also assist with basic paperwork, prepare shipping packages, and help maintain organized inventory records. All responsibilities must be carried out with professionalism, discretion, and accuracy while upholding the company's standards for integrity and service. Additional duties include following established verification procedures, supporting store operations, and contributing to a secure and efficient workplace. The pay range listed is for your first year, but this job has strong potential for a high salary/commission after an employee becomes more educated in the industry. There is also an opening to manage/run a location in the future.

Key Skills & Qualifications

Strong Attention to Detail

-- Ability to identify subtle differences in items, documentation, and product characteristics.

Analytical Thinking

-- Comfortable performing evaluations, measurements, and comparisons with consistency and accuracy.

Customer Service Excellence

-- Professional, courteous, and confident in handling client inquiries and explaining assessments clearly.

Integrity & Reliability

-- Handles sensitive transactions and valuable items with discretion and trustworthiness.

Basic Technical Competence

-- Able to use testing tools, digital systems, and equipment following training and standard procedures.

Numerical Accuracy

-- Comfortable working with weights, calculations, and pricing.

Record-Keeping & Paperwork Management

-- Organized in documenting transactions, completing forms, and maintaining accurate inventory logs.

Shipping & Packaging Skills

-- Able to prepare shipments, complete labels, and follow secure handling procedures.

Communication Skills

-- Clear and confident verbal communication with both customers and team members.

Security Awareness

-- Follows protocols to ensure safety, compliance, and proper handling of high-value goods.

Adaptability

-- Able to learn specialized procedures and apply them consistently.

Bonus Skills (Not Required but an Asset)

General understanding of

coins

or collectible items Basic knowledge of

economics

and market trends Familiarity with

bullion

or investment-grade products Awareness of

jewelry

construction, qualities, or materials Interest or experience with

gems

or gemological concepts
A Background check will be required

Job Type: Full-time

Pay: $65,000.00-$120,000.00 per year

Work Location: In person