Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

Join JLL's dynamic building operations team in downtown Ottawa as a Building Operator, where you'll play a critical role in delivering exceptional tenant experiences through the safe, efficient, and sustainable operation of state-of-the-art commercial properties.



You'll leverage cutting-edge building technologies and your technical expertise in building maintenance to optimize building performance while contributing to ESG initiatives and operational excellence standards.



This is an on-site role, Monday - Friday and all operators participate in on-call rotation.

What your day-to-day will look like:

Operate and maintain building systems including central plant equipment, HVAC, electrical infrastructure, and life safety systems while monitoring performance through computerized Building Management Systems (BMS)



Execute preventative maintenance programs to ensure equipment operates at optimum efficiency and establish new maintenance protocols as needed



Manage water treatment systems through testing, analysis, and chemical feed adjustments to maintain proper system levels



Respond to tenant service requests within established timeframes while delivering professional, courteous service



Coordinate with contractors and vendors to ensure timely completion of repairs, services, and building improvement projects



Monitor energy consumption and support sustainability initiatives including waste reduction, water conservation, and carbon footprint reduction



Provide 24/7 emergency response coverage for multiple properties, executing emergency procedures for fire, life safety, and building system failures



Maintain safety compliance with OSHA and local regulations, including current knowledge of lockout/tagout (LOTO) procedures and all safety protocols



Participate in cross-training programs across portfolio properties and provide coverage during staff absences or peak periods



Required Qualifications

5+ years of commercial building operations and maintenance experience



Proficiency with computerized Building Management Systems and knowledge of HVAC systems, controls, and energy management principles



Strong verbal and written communication skills



Ability to interact professionally with tenants, contractors, and team members



Problem-solving skills with attention to detail



Customer service orientation with focus on tenant satisfaction

Preferred Qualifications:

Building Environmental Systems Operator Certificate Class 1 & 2 preferred



Trades or technical college certification preferred



Bi-lingual (English/French) is an asset



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.