Builder Support Specialist Rnc

Toronto, ON, Canada

Job Description


Position Summary:

Provide support to the Trade Channel by supporting, learning, and developing strategies to support MCL Trade category Home Builder Account business (Residential New Construction) across Canada. This internal support role will assist MCL sales in managing and servicing home builder accounts in key territories, with a focus on increasing channel presence, leveraging our portfolio of brands to grow RNC share.

The objective will be to work with Regional Sales Managers and MCL Sales Agencies to standardize builder spec presentation packages, manage builder proposal contracts, maintain records through updating and tracking our company\xe2\x80\x99s builder matrix and segment influencer contact list. The Incumbent will also be required to maintain an opportunity matrix / funnel for the Canadian market. This role will eventually evolve towards the incumbent developing new business / accounts externally, starting with the participation in builder association meetings, including, but not limited to OHBA (Ontario Home Builders), to increase relationships and market share of Masco\xe2\x80\x99s portfolio of products.

The incumbent will work very closely with Sales, Channel, Brand (Marketing) and Product Management, Quotes to ensure that the necessary needs of the marketplace are understood, internally and externally to overcome the barriers to entry and drive success.

For success in this position the candidate must understand the complex sales cycle and product lines involved in residential new construction sales. The candidate must maintain open lines of communication internally across a broad array of functional areas.

What will you do?

  • Coordinate and support the sales team with managing Residential New Construction Builder Sales Agreements
  • Coordinate, manage and execute all loyalty program incentives associated with Plumbing, Mechanical, and Builder programs \xe2\x80\x93 This will require collaboration with cross functional teams to ensure 100% on time execution.
  • Develop a high level of portfolio, product, and industry knowledge and expertise with a goal to to be sought out as an RNC Subject Matter Expert.
  • Prioritize and support ad hoc requests and troubleshooting.
  • Where necessary - Plan and coordinate meetings on a regular basis with key internal stakeholders in order to move agreements, program incentives along in effort to prevent delays and poor service.
  • Maintain contact with agencies to share regional trends, best practices and keep up to date on builder projects by maintaining activities using a matrix/funnel tracker.
  • Monitor publications, the internet, builder associations communications etc. to keep up to date and communicate new trends, new upcoming sites to MCL sales.
  • Support the onboarding of new team members and agencies as it relates to the Residential New Construction category with product and process training where necessary.
  • Support in the development, design, and improvement of build incentive programs to optimize MCL opportunity.
  • Support MCL Sales where necessary by assisting builders in their promotional activities with sponsorships and personal support.
  • Support sales with helping the marketing department to define requirements necessary to complete tools necessary for the Residential New Construction Segment
  • Support where necessary to organize and execute training of builder\xe2\x80\x99s sales associates on a continuous basis.
  • Maintain a database and keep track of builder display d\xc3\xa9cor centers, help in communicating where there may be a need for updated products and programs.
  • Assist / Develop and organize product presentation packages for key builders
  • Develop and complete builder proposal packages, builder letters for sign-off approval by the VP of Sales
  • Maintain a database of all builder profiles with competitive landscape and also capture lost opportunities for review and analysis
What will you bring?
  • This position requires a minimum (3) years\xe2\x80\x99 experience in outside sale
  • Negotiation skills
  • Advanced Presentation skills
  • Excellent time management skills
  • Proficiency in Microsoft Office (Excel, Power Point, Word)
  • Excellent interpersonal and effective verbal and written communication skills
  • Demonstrated ability to work independently.
  • Results oriented.
  • Demonstrated aptitude for problem-solving; ability to determine solutions for key internal and external stakeholders.
  • Professional appearance and manners
What is in it for you?
  • Competitive salary
  • Health and Drug Benefits from Day 1
  • Employee Assistance Program
  • Access to our virtual health services platform
  • Optional Pension Program
  • Employee Discount Program, Employee Store and Dell Discount Program
  • Opportunities for community contributions and volunteering
  • Fast paced work environment
  • Opportunity to work in a growing company and industry!
Company: Masco Canada

Masco Canada (the \xe2\x80\x9cCompany\xe2\x80\x9d) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company\xe2\x80\x99s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Masco

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Job Detail

  • Job Id
    JD2266588
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned