Job Description

We are looking for a Food Porter to join our culinary team within the Stages Kitchen & Bar brigade!

Shifts start at 5:30 AM. Stages

is located in the

DoubleTree by Hilton West Edmonton.

The DoubleTree West Edmonton was the recipient of the 2024 Award of Excellence for showcasing outstanding commitment to Quality & Service!

Our friendly and attentive staff are dedicated to providing personalized service throughout our guest's stay. We call it CARE (Create A Rewarding Experience).

When you CARE - it shows! We provide a Double Dose of Warmth, a Double Dose of Sweet and a Double Dose of Home.

Each year we survey Team Members what excites them the most about working at Hilton so we can build on the positive aspects of their experiences at work. Here's what they have said:

The people I work with

Opportunities to grow my career

Pride in the brand

Connections with guests and customers

Meaningful and fun work

Special and Unique benefits

Let's start with the

GREAT benefits

!

Benefits:

Up to 6 Discounted Mayfield Dinner Theatre Tickets

50% Discount in Stages Restaurant & Bar

Worldwide Hilton Discounted Room Rates around the world

Basic Purpose:

To provide excellent service to customers by providing efficient set up, replenishment and tear down of Restaurant Breakfast and Lunch buffets

Major Responsibilities and Duties (to fulfill major purpose):

Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations Communicates effectively with customer, co-workers and supervisors Demonstrates teamwork by cooperating and assisting co-workers as needed Handles difficult situations effectively Meets superior service standards Performs other duties as required to provide superior service and teamwork Food Porters will have a keen awareness of the business peaks and valleys during the shift, staying well stocked and communicates as necessary to their fellow team members and supervisor Takes pride in the buffet line, i.e. presentation and cleanliness Maintains the buffet area free of spills an debris Adheres to hotel policies and procedures Attends work on time as scheduled Follows hotel grooming and dress standards Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate At all times projects a favorable image of SilverBirch Hotels to the public

Working Conditions:

Walking, Standing, Lifting and Carrying chafing dishes Mainly mornings / evenings /weekend work

Experience, Training and Education (demonstrating requirements):

Energetic and flexible, able to work under pressure Must be able to work a variety of shifts, including evenings and weekends Excellent communication skills Previous customer service experience an asset Self-motivated, creative, capable of working in a team environment
Join the BEST team in Edmonton at the

DoubleTree by Hilton West Edmonton

!

This job posting is for a position at a hotel that is owned and operated by an independent franchisee (SilverBirch Hotels & Resorts). The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Job Types: Full-time, Part-time, Permanent

Pay: $16.65 per hour

Benefits:

Company events Discounted or free food Employee assistance program On-site gym On-site parking Store discount
Application question(s):

You will be lifting and carrying heavy (and hot) chafing dishes (metal pans with an outer pan of hot water, used for keeping food warm). Are you able do this type of job? Shifts could be weekday or weekend mornings starting at 5:30 am. Are you available to work on these days and time?
Experience:

Food & Beverage Support: 1 year (preferred)
Work Location: In person