Job Description

Must be 19+

Are you passionate about cannabis and ready to elevate your cannabis career? Do you get excited when talking about terpenes, cannabinoids, and regulations? If that is you, then hit that apply button today. We are looking for passionate individuals with a positive approach towards engaging with consumers and making their experience one to remember through cannabis education and detailed oriented customer service.

About this Position

Budtenders are the heart of our operation at Farmgate. As a Budtender, you are the first point of contact for consumers and are the face of our business. You will be responsible for providing customers with product knowledge and customer support while maintaining a clean and safe store environment. This includes assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines. As a Budtender, you will be provided with ample opportunity to expand your own "cannaisseur" skills on a regular basis through our Victoria Cannabis Company in-house & external training.

About Us:

Located in Victoria West, a stones throw from the Inner Harbour on Vancouver Island. While the business has only been operating since fall of 2020, the Victoria Cannabis Company is guided by a team whose commitment to excellence in the industry has roots reaching as far back as 25 years. The legacy of this experience informs and augments our every decision, resulting in a tangible level of quality that makes our product shine.

The Victoria Cannabis Company is comprised of two micro-cultivation facilities and one nursery. This fosters our ability to enrich the cannabis market with the finest quality product that our skilled team can yield. We grow traditional quality BC craft cannabis on Vancouver Island in the territory of Lekwungen (Songhees Nations).

Position Responsibilities:

Deliver exceptional customer service Guide and direct consumers in their cannabis purchasing Provide education on available products and accessories Answer customer questions and concerns Build a loyal customer base Execute daily tasks and merchandising needs while ensuring customer priority Knowledge of basic computer functions and POS systems Meet and exceed sales goals Maintain store cleanliness, performing tasks such as sweeping, mopping, dusting, and organizing display Ensure compliance in all transactions Taking inventory and assisting in inventory related tasks as directed by the Inventory Manager Unpack, sort, count and label merchandise as directed Using sales cycle to offer consistent customer experience Occasional/regular delivery driving, using company vehicle as required Cash handling and other duties as directed

Qualifications & Requirements:

Must be 19+ years of age Impeccable customer service One (1) year customer service experience One (1) year retail sales experience (preferred) In-depth knowledge of cannabis products, strains, and consumption methods (preferred) Must be able to lift up to 25lbs Valid Selling It Right certification Valid Class 5 Drivers License is an asset
Job Types: Part-time, Permanent

Pay: $21.00 per hour

Benefits:

Flexible schedule Paid time off Store discount
Work Location: In person